Experience

Consumers Mutual Insurance CO.

• Advertising Services

• Enrollment and Underwriting Specialist

  • Nov 2015 - Present

  * Providing large and small group quotes to Agents ; * Compiling large and small group new business information and submitting to Third Party Administrator for processing * Compiling all small and large group renewal information and submitting to Third Party Administrator for processing * Answering underwriting questions via telephone and email * Providing large and small group quotes to Agents ; * Compiling large and small group new business information and submitting to Third Party Administrator for processing * Compiling all small and large group renewal information and submitting to Third Party Administrator for processing * Answering underwriting questions via telephone and email



THE DOCTORS CO.

• United States
• Insurance

• Member Advocate

  • Dec 2013 - Nov 2014

  * Took and directed phone calls * Took payments over the phone ; * Took and directed phone calls * Took payments over the phone ;



The Doctors Company

• United States
• Insurance
• 700 & Above Employee

• Facilities Underwriting Technician

  • Dec 2013 - Jul 2014

  * Provided Credentialing Reports for Hospitals/Facilities Underwriting Technician * Set up New Business accounts * Set up Add-Ons for current accounts ; * Produced Renewal Reports * Produced Retention Reports * Provided Credentialing Reports for Hospitals/Facilities Underwriting Technician * Set up New Business accounts * Set up Add-Ons for current accounts ; * Produced Renewal Reports * Produced Retention Reports



Michigan Millers Mutual Insurance Company

• United States
• Insurance
• 100 - 200 Employee

• Underwriting Assistant

  • Jul 2006 - Jun 2011

  Analyzed and processed commercial policies for Underwriters: * Workers Compensation Policies * Commercial Auto Policies * Business Owners PoliciesHEATHER L. JOHNSON _____Page 2 * Commercial Umbrella Policies * Commercial Package Policies ; * Issued, Endorsed, Renewed, & Cancelled Policies per Underwriter's Request ; * Provided solutions for incoming calls on billing, endorsement, and underwriting questions * Presented weekly underwriting summary during management meeting ; * Ordered building inspections and motor vehicle reports for customers requesting policies * Given Special Recognition by the department Vice President - total transactions completed and quality of work sent via email to the entire Commercial Lines Department Show less

• Underwriting Assistant

  • 2006 - 2011

• Office Clerk

  • Mar 2005 - Jul 2006

  * Performed computer imaging and scanning ; * Processed and distributed insurance policies to company underwriters ; * Directed telephone inquiries regarding policies ; * Performed data entry tasks to compile information for company departments

• Sales Associate

  • Mar 2004 - Dec 2005

  Sales Associate



CHILDREN'S LEARNING WORLD

• United States
• Education Administration Programs
• 1 - 100 Employee

• Teacher Aide

  • Sep 2001 - Aug 2002

  Paraprofessional Paraprofessional