Heather Jenkins
Community Health Worker at Rocky Mountain Health Plans- Claim this Profile
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Bio
Credentials
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Human Services Navigator Training
Denver Human Services -
Mental Health First Aid Adults
Denver Human Services
Experience
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Rocky Mountain Health Plans
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United States
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Insurance
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100 - 200 Employee
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Community Health Worker
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Aug 2019 - Present
- Manages the sending and receiving of confidential faxes, emails and paperwork. - Required to complete client documentation by scanning and tracking files in a timely manner. - Maintains a caseload of 130+ clients and assesses what services are needed for each specific client in order to keep them safe inside their home and prevent institutionalization. - Efficiently executes 20+ in person visits monthly, 25+ phone call contacts with clients monthly, while working with numerous agencies & providers to set up in-home services that meet each client's needs. - Proficient in BUS, BRIDGE, EQ SUITES, TELLIGEN, & PPL. - Trains interns & new hires as needed. Show less
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Case Manager
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Jan 2019 - May 2019
- Assisted the case management of 12-18 clients (juvenile & adults) with duties including: filing, scanning, entering paperwork into Client Track, communicating with probation officers, GAL's, parents, & caseworkers regarding the clients progression or digression. - Counseled GRID participants which required: managing each client independently, acknowledging their needs, utilizing a variety of tools in order to complete their path to success, driving clients to & from their job or school, & ensuring they are equipped with constant support. - Tasked with training all new hires so they can complete their internship requirements. Show less
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Earls Kitchen + Bar
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Canada
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Restaurants
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700 & Above Employee
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Server
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Jan 2016 - May 2019
- Provided world-class service to guests by greeting & seating customers in a friendly & timely manner, assisting tables, & taking action to correct any problems in a professional manner. - Strong ability to thrive in a fast-paced work environment, managed numerous tables efficiently while supporting other team members. - Served food, handled transactions, & was responsible for opening & closing duties. - Provided world-class service to guests by greeting & seating customers in a friendly & timely manner, assisting tables, & taking action to correct any problems in a professional manner. - Strong ability to thrive in a fast-paced work environment, managed numerous tables efficiently while supporting other team members. - Served food, handled transactions, & was responsible for opening & closing duties.
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Massage Envy
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Administrative Support Clerk / Assistant Manager
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Jul 2018 - Mar 2019
- Managed daily activities such as: handling phone calls/emails, arranging appointments, opening & closing the store, selling products, & ensuring all the rooms were clean and ready to use. - Sold memberships, maintained a daily record of all transactions, along with training and motivating new staff. - Was in charge of handling all cash along with monthly reports regarding money & sales. - Managed daily activities such as: handling phone calls/emails, arranging appointments, opening & closing the store, selling products, & ensuring all the rooms were clean and ready to use. - Sold memberships, maintained a daily record of all transactions, along with training and motivating new staff. - Was in charge of handling all cash along with monthly reports regarding money & sales.
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Education
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2015 - 2019
University of Colorado Denver
Bachelor of Science - BS, Criminal Justice and Sociology -
2014 - 2015
Colorado State University
Coursework towards B.S. in Criminal Justice, Criminal Justice
Community
