Experience

InRule

• United States
• Software Development
• 1 - 100 Employee

• Relationship Manager - InRule User Community

  • Oct 2012 - Present

  As Relationship Manager for the InRule User Community, Heather is responsible for growing business relationships, managing communications, and serving as the point person for ROAD services and maintenance for our existing community members. About the InRule User Community (IUC)We actually view the organizations that license our technology for internal use and those that embed it for commercial use (aka OEM) along with our various partners as a community (see more about our customers and partners under the top navigation above.) We focus on the common interests of the IUC along with what may appear to be unique challenges one or a few IUC members face as a way to guide the InRule Product Roadmap and the Services & Support functions that the community can leverage for optimum results from an investment in InRule. Ongoing communication with IUC is key. Each year we host the InRule User Community Meeting (IUCM) in Chicago – IUC Members can interact with one another as well as InRulians sharing rule technology experiences and ideas that drive InRule enhancements and innovation. Licensed users can view each year’s IUCM presentations as part of their Support Site options. Show less

• Sales Executive

  • May 2011 - Oct 2012

  InRule Technology® delivers InRule®, the premier.NET BRMS for authoring, managing & executing business rules. InRule enables businesses to be decisive, based on decisions that are accurate, timely, easily changed. InRule leverages investments in Microsoft technologies such as Visual Studio and Word and is deployed in more .NET production environments than any other BRMS. InRule helps manage and automate decision logic without custom programming, delivering Business Logic Automation and enabling organizations to respond quickly to changing requirements. A master developer at a pet insurance company says that “InRule has changed our business… it’s the best investment in software we have ever made.” InRule supports a spectrum of business rule authors – from subject matter experts to business analyst to developers – to more easily author sophisticated business rules and complex calculations. In fact, the Director of Enterprise Architecture for a major Financial Services Firm says, “InRule will help revolutionize the way we write software.” Visit www.inrule.com to find out why a leading analyst firm recognizes InRule as “the leading pure .NET choice” for BRMS. Show less



Protiviti

• United States
• Business Consulting and Services
• 700 & Above Employee

• Pre-Sales Engineer

  • Jan 2005 - May 2011

  Protiviti provides fully integrated software products for Government Risk and Compliance (GRC), Enterprise Risk Management (ERM), Internal Audit, and Sarbanes Oxley for Fortune 1000 companies worldwide. for worldwide sales and professional services teams; involved in the development of new business, Pre-Sales activities, marketing, tradeshows, and product development. Achieved over 100% of quota in 2010, consisting of $500,000 in up sales and $1,500,000 in new sales of software and professional services; as a team we exceeded 2009 results by 12% in 2010 Train and develop new Pre-Sales team members Conduct nationwide on-site and on-line software demonstrations to support sales campaigns Transition of newly acquired clients from sales to professional services group Assess client software needs, identify and present integrated software solutions Prepare and submit RFP/RFI's per prospect requirements; Show less



TigerDirect Business

• United States
• Computer Hardware Manufacturing
• 300 - 400 Employee

• Quality Control Manager

  • Oct 2003 - Dec 2004

  Managed analysis of all accounts within the preferred accounts group to ensure client satisfaction and maximization of sales Created weekly analysis of all accounts within the preferred accounts group for presentation to sales management Designed programs for account executives to identify additional sales opportunities within their existing accounts Collaborated with the software development team to create a customized CRM application for preferred accounts Managed the transition process and training of 100+ account executives to the newly created CRM application Advanced Training Manager, Preferred Accounts December 2002 - October 2003 Managed training for all new account managers (groups of 12-25); including basic technical knowledge, application of sales techniques and account management skills. Executed strategic department transition of new account management team to active sales groups Developed and implemented "call shadowing" program with sales managers and account executives Show less



TigerDirect Business

• United States
• Computer Hardware Manufacturing
• 300 - 400 Employee

• Advanced Training Manager

  • 2002 - 2003

  Trained new sales representatives on selling techniques, sales procedures, and technology. Responsible for ensuring sales proficiency of groups of 20-30 prior to their placement with a sales manager.

• Account Executive

  • Jun 2001 - Dec 2002

  Managed over 100 corporate accounts within the United StatesConsistently exceeded monthly and quarterly sales quotas Responsible for sales, customer service and acquisition of new business