Experience

Walther Farms

• United States
• Farming
• 1 - 100 Employee

• Operations Manager

  • Apr 2017 - Present

  Leads a team of 45+ transportation professionals including drivers, office staff, and fleet management personnel. Provides daily management of a $6 million dollar P&L statement consisting of budgeting, invoicing, accounting, payroll, fleet management, and accounts receivable. Achieved 71% annual driver retention. Leads a team of 45+ transportation professionals including drivers, office staff, and fleet management personnel. Provides daily management of a $6 million dollar P&L statement consisting of budgeting, invoicing, accounting, payroll, fleet management, and accounts receivable. Achieved 71% annual driver retention.



Chase

• United States
• Financial Services
• 700 & Above Employee

• Bank Teller

  • Nov 2013 - Oct 2014

  Balanced daily cash deposits and bank vault inventory with a zero-error rate. Processed cash withdrawals. Researched and resolved customer issues on personal savings, checking and lines of credit accounts. Received regional branch recognition award for outstanding customer service. Directed specific questions to appropriate branch personnel. Delivered prompt, accurate and excellent customer service. Balanced daily cash deposits and bank vault inventory with a zero-error rate. Processed cash withdrawals. Researched and resolved customer issues on personal savings, checking and lines of credit accounts. Received regional branch recognition award for outstanding customer service. Directed specific questions to appropriate branch personnel. Delivered prompt, accurate and excellent customer service.



ISLAND HILLS GOLF CLUB INC

• United States

• Service Manager/Event Coordinator

  • Jun 2012 - Oct 2014

  Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Scheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Developed and maintained exceptional customer service standards, as well as a staff that provided hospitable, professional service while adhering to policies and business initiatives. Communicated well and used strong people skills to establish positive relationships with guests and employees. Counseled and disciplined staff when necessary. Presented current promotions to the public at events and trade shows. Coordinated pre-show and post show activities at trade shows. Developed, implemented, and monitored programs to maximize guest satisfaction. Planned and coordinated community events to promote the restaurant and golf course. Show less



HEALTHWORX LIMITED

• Medical Practices
• 1 - 100 Employee

• Medical Assistant

  • Oct 2010 - Sep 2011

  Disciplined, energetic employee who quickly established rapport with patients and colleagues. Practiced sound, ethical and independent decision-making ability consistent with medical protocols. Completed and submitted clinical documentation in accordance with agency guidelines. Comforted patients and provided them with reassurance and encouragement. Promoted personal and co-worker safety. Interviewed patients to obtain medical information, recorded patient's medical history, vital statistics, and test results in medical records. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Show less



US Army

• United States
• Armed Forces
• 700 & Above Employee

• CW2 - Retired

  • Jan 1997 - Aug 2009

  Evaluations Officer in Charge Served as the resident technical expert for air and missile defense operations, planning and equipment maintenance. Responsibilities were establishing and maintaining communications architecture and network design. Coordinated the fielding of all new equipment. Selected as formal trainer, evaluator and curriculum developer for demonstrated expertise on assigned systems. Extensive technical background in air defense, command and control, communications, and missile warning operations. Air Traffic Controller US Army - Savannah, GA January 2003 to June 2007 Army Airspace Command and Control Responsibilities were managing and deconflicting Army airspace, advised the Airspace Operations Director on airspace and Air Traffic Control issues, provided clearance authority for artillery, explosive ordinance disposal, small and tactical unmanned aerial vehicle operations, designed and implemented airspace control measures, coordinated air traffic control procedures, developed standard operating procedures, and was responsible for equipment valued in excess of $3 million dollars. Avionics Mechanic / Section Leader US Army - Fort Campbell, KY January 1997 to January 2003 Served as the squad leader for avionics and electrical sections in an Aviation Unit Maintenance Company. Responsible for the training, health, and welfare of six Soldiers; supervised and provided technical guidance to subordinate personnel performing maintenance of aircraft avionics, flight controls, and stabilization equipment on the unit's24 UH-60 Blackhawk helicopters: responsible for the care and maintenance of tools and equipment valued at over $400,000. Additional duties included being the only technical inspector of the avionics and electrical systems in all aircraft, primary Unit Drug and Alcohol Coordinator, and Assistant Fire Marshall. Show less



Food Lion

• United States
• Retail
• 700 & Above Employee

• Office Assistant / Cashier

  • Jan 1992 - Nov 1996

  Ensured excellent standards of customer service and all store office functions were completed correctly and on time. Assisted with front-end operations such as, maintaining front-end security to control cash, shrink, and dishonesty, training of office assistants, cashiers, and baggers, as well as maintenance and cleanliness of front-end related equipment. Responsible for maintaining knowledge of the most current office procedures and policies relating to cash reports, register checkups, deposits, and check cashing while observing and correcting all unsafe conditions that could cause associate or guest accidents. Show less