Experience

Nura Pain Clinics

• United States
• Medical Practices
• 1 - 100 Employee

• Case Manager

  • Feb 2023 - Present

  -Gathers and confirms patient information prior to a patient’s scheduled appointment so providers have all the necessary information in the electronic health record prior to patient appointment.-Call new patients to educate on expectations of first visit and confirm appointment date/time.-Obtain medical summary to upload into patient’s chart for review by the Nura new patient care team.-Assure patient has completed Phreesia prior to appointment; assist patient to complete Phreesia as needed.-Review patient charts 3-5 days before appointment to make sure everything is ready to go for appointment.-Assist with gathering outside records that relate to visit with the medical records team.-Communication with referring and/or primary care physician/provider on scheduled, canceled and/or rescheduled new patient appointment by fax, call or letter. -Send out letters/calls to new patients and/or Referring & Primary providers.-Schedule follow up appointments after new patient visits.-Review report of new appointments added each day to ensure charts are prepared prior to patient appointments.-Submit weekly New Patient Report to the Clinic Operations Team; will inform group of available, scheduled, canceled and no-showed appointment for the week along with if the patient was seen by all disciplines, made a return appt before leaving and comments about their appt.-Initiates check out process: Assist with scheduling PT/BH/Procedure/Follow up appointments with patients prior to leaving the clinic.-Fills in Front Desk/Scheduling when needed.-Assist and educate patients as needed with any questions/concerns.-Aids in clinic as needed.-Performs other duties as assigned to support the clinic.-Demonstrate general knowledge of clinic procedures and answer general questions related to them. Show less

• Patient Care Coordinator

  • Sep 2022 - Feb 2023

  -Serves patients by greeting and helping, scheduling appointments, and maintaining records.-Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.-Maintains operations by following policies and procedures, reporting needed changes.-Verify insurance and maintains patient accounts by obtaining, recording, and updating personal and financial information at each visit.-Provide information concerning outstanding patient balances and collect outstanding funds.-Collect co-pays and create patient receipts.-Demonstrate general knowledge of clinic procedures and answers general questions related to them.-Apply appropriate customer service skills and proactive communication when dealing with patients. -Helps patients’ in distress by responding to emergencies.-Maintain the patient waiting area.-Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.-Provides clear explanations of appropriate patient-related policies and always maintains safety and dignity of patient.-Keeps patient appointments on schedule by notifying provider/support staff of patients’ arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.-Assist ill or distraught patients as necessary. Telephone taxis or family members, where necessary, for transportation.-Ensure all vendors/visitors sign-in and wear appropriate identification.-Responsible for incoming cash, checks and credit card receipts until balanced and deposited by manager/designee.-When needed, open and sort all office mail; delivers outgoing mail to post office at end of day.-Scanning paper records received to appropriate patient’s chart in EHR.-Performs other duties as assigned to support the team. Show less



Stout's Pub

• Minneapolis, Minnesota, United States

• Hostess

  • Sep 2019 - May 2021

  -Greet, welcome and seat customers as they enter the restaurant. -Maintain server rotation. -Responsible for keepy Resy app up to date. -Responisble for upkeep of restrroms and keeping host stand stocked. -Any duties to help managers, servers or kitchen. -Greet, welcome and seat customers as they enter the restaurant. -Maintain server rotation. -Responsible for keepy Resy app up to date. -Responisble for upkeep of restrroms and keeping host stand stocked. -Any duties to help managers, servers or kitchen.



Aramark Uniform Services

• United States
• Facilities Services
• 700 & Above Employee

• C3 Coordinator

  • Jul 2019 - Aug 2020

  -Provided customer service to incoming calls; answered questions, directed to appropriate parties or took messages. -Responsible for daily branch deposits. -Main contact for logo mat operations; creation of proofs, new orders and reorders. -Assisted District Managers with administrative duties. -Sorted and scanned documents to appropriate parties; quit accounts, renewal accounts, credits/unapplied credits and miscellaneous paperwork. -Assisted RSR's with various account changes; increases/decreases of product, add/remove uniforms, resume accounts and put accounts on hold. -Served as the point person for one of the companies largest uniform accounts; add employees, remove employees, size changes, product changes and any other issues that arose. Show less



Mullen & Guttman, PLLC

• Law Practice

• Administrative Assistant

  • Feb 2017 - Jul 2019

  -Greeted and welcomed clients as soon as they arrived to firm. -Scheduled meetings and appointments; managed and maintained calendars for four attorneys. -Answered phone calls and direct calls to appropriate parties or take messages. -Opened, sorted and distributed incoming correspondence, including faxes and email. -Processed client files; scan, save and file legal documents. -Responsible for daily, weekly and monthly accounts payable and accounts receivable. -Served as teh point person for administrative duties; inventory and order office supplies. Show less



Cabela's

• United States
• Retail
• 700 & Above Employee

• Shipping and Receiving Administrator/ Power Sports Administrator

  • Mar 2014 - Feb 2017

  -Received vendor product into inventory; maintained current spreadsheet of inventory. -Shipped product to customers and other store locations; communicated with customers daily. -Prepared registration paperwork; asquired signatures for registration paperwork and bank contracts. -Kept an organized filing system; assisted manager in daily clerical tasks. -Received vendor product into inventory; maintained current spreadsheet of inventory. -Shipped product to customers and other store locations; communicated with customers daily. -Prepared registration paperwork; asquired signatures for registration paperwork and bank contracts. -Kept an organized filing system; assisted manager in daily clerical tasks.



Anchor Bank

• United States
• Banking
• 1 - 100 Employee

• Bank Teller

  • Apr 2013 - Feb 2014

  -Welcomed clients -Answered phones -Processed financial transactions -Balanced cash drawer -Welcomed clients -Answered phones -Processed financial transactions -Balanced cash drawer



Bank of the West

• United States
• Banking
• 700 & Above Employee

• Customer Service Representative

  • Feb 2012 - Jan 2013

  -Welcomed clients -Answered phone calls -Processed financial transactions -Balanced cash drawer -Provided customer service -Welcomed clients -Answered phone calls -Processed financial transactions -Balanced cash drawer -Provided customer service



Target

• United States
• Retail
• 700 & Above Employee

• Sales Floor Associate

  • Aug 2010 - Feb 2012

  -Provided excellent gues service. -Assisted customers on production floor and as a cashier. -Assisted in store merchandising. -Provided excellent gues service. -Assisted customers on production floor and as a cashier. -Assisted in store merchandising.