Experience

Humphrey School of Public Affairs

• United States
• Higher Education
• 100 - 200 Employee

• Graduate Teaching Assistant

  • Aug 2023 - Present

  Perform support for development and instruction of course Grade reports and/or assignment of final grades Prepare class materials Perform academic administrative duties as needed directly related to administration of course Perform support for development and instruction of course Grade reports and/or assignment of final grades Prepare class materials Perform academic administrative duties as needed directly related to administration of course



Minnesota Office of the Legislative Auditor (OLA)

• United States
• Legislative Offices
• 1 - 100 Employee

• Assistant Evaluator - Student Worker

  • May 2023 - Aug 2023

  Contributed to the conduction of evaluations Performed research tasks, including conducting and summarizing interviews, document reviews, and data analysis Analyzed existing research reports and state and federal laws Managed, cleaned, and analyzed data Wrote memoranda to communicate research results Verified the accuracy of analysis performed by other evaluators Contributed to the conduction of evaluations Performed research tasks, including conducting and summarizing interviews, document reviews, and data analysis Analyzed existing research reports and state and federal laws Managed, cleaned, and analyzed data Wrote memoranda to communicate research results Verified the accuracy of analysis performed by other evaluators



Jewish Community Action Minnesota

• Greater Minneapolis-St. Paul Area

• Practicum

  • Jan 2023 - May 2023

  Research legislation affiliated with Jewish Community Action and coalition partners Generate informational documents to be used in bill hearings by state lawmakers Observe four weekly coalition meetings to learn about ongoing bill amendment process Research legislation affiliated with Jewish Community Action and coalition partners Generate informational documents to be used in bill hearings by state lawmakers Observe four weekly coalition meetings to learn about ongoing bill amendment process



Little Free Library

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Customer Service Specialist

  • Nov 2021 - Aug 2022

  Generated individual sales orders of up to $50k in support of Operations retail department Distributed information on Little Free Library programs, services, and products to 40+ customers daily Produced up to 50 estimates and invoices weekly via Quickbooks software Collaborated with management to recommend organizational policy and process improvements Generated individual sales orders of up to $50k in support of Operations retail department Distributed information on Little Free Library programs, services, and products to 40+ customers daily Produced up to 50 estimates and invoices weekly via Quickbooks software Collaborated with management to recommend organizational policy and process improvements



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Customer Success Consultant

  • Mar 2019 - Aug 2021

  Liaised with accounts receivable on past due and open invoice inquiriesTriaged requests from customers on an as-needed basis to proper departmentsLead e-commerce training calls on website use, account managementCompleted special projects regarding account cleanup, maintenance, and researchResearched and provided product recommendations for bids, quotes, and requests for proposal

• Administrative Specialist

  • Jan 2018 - Mar 2019

  Customized reports and presentations using Microsoft Office SuiteCoordinated with internal departments (Reporting, IT, Customer Service) to resolve issuesCompleted vendor application forms by researching company information available in CRM databaseMonitored and schedule events on behalf of the Regional VP of Sales in the Mountain West RegionProvided Microsoft Excel training to incoming administrative hires Tracked and documented activity related to support requests using Salesforce CRM Show less



Avivo

• United States
• Individual and Family Services
• 100 - 200 Employee

• Employment Support Navigator

  • Mar 2016 - Dec 2017

  Corresponded with Vocational Rehabilitation Services (VRS) counselors on client progress and updates Provided job retention supports to individuals with disabilities in Extended Employment program Managed active Job Lead portal (Virtual Career Center) of 500+ job leads Led and facilitated workshops for job seekers related to a variety of job search topics Coordinated with volunteers to create and update materials for workshops using Microsoft Office Suite Completed data tracking using electronic spreadsheets and databases (ODM, WorkforceOne) Show less



Lutheran Social Service of Minnesota

• United States
• Non-profit Organizations
• 700 & Above Employee

• Administrative Assistant

  • Feb 2015 - Mar 2016

  Scheduled and arranged appointments on behalf of Employment Guidance Counselors (MFIP) Distributed support services to clients and logged in WorkforceOne database Managed and tracked monthly workshop attendance Created quantitative demographic reports Entered case notes into WorkforceOne database regarding updates and developments Scheduled and arranged appointments on behalf of Employment Guidance Counselors (MFIP) Distributed support services to clients and logged in WorkforceOne database Managed and tracked monthly workshop attendance Created quantitative demographic reports Entered case notes into WorkforceOne database regarding updates and developments



United States Senate

• Legislative Offices
• 700 & Above Employee

• Staff Assistant

  • Aug 2014 - Nov 2014

  Acted as interim office manager; order office supplies, oversee intern and current projects Respond to casework inquiries from constituents, with focus on MNSure/DHS Act as a liaison with federal, state, and/or local agencies on behalf of constituents Communicate with constituents about what can and cannot be done on their behalf Build relationships with federal agency personnel Acted as interim office manager; order office supplies, oversee intern and current projects Respond to casework inquiries from constituents, with focus on MNSure/DHS Act as a liaison with federal, state, and/or local agencies on behalf of constituents Communicate with constituents about what can and cannot be done on their behalf Build relationships with federal agency personnel



Crocs

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Retail Sales Associate

  • Jun 2011 - May 2014