Heather Gillett
Administrative Support Assistant at Kings Great Buys- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English -
Topline Score
Bio
Sarah Coble
Heather was an excellent supervisor who was not only organized, but worked well with her employees as well as her guests.
Sarah Coble
Heather was an excellent supervisor who was not only organized, but worked well with her employees as well as her guests.
Sarah Coble
Heather was an excellent supervisor who was not only organized, but worked well with her employees as well as her guests.
Sarah Coble
Heather was an excellent supervisor who was not only organized, but worked well with her employees as well as her guests.
Credentials
-
OnQ Front Desk Certificate
Hilton WorldwideJun, 2006- Oct, 2024
Experience
-
Kings Great Buys
-
United States
-
Retail
-
1 - 100 Employee
-
Administrative Support Assistant
-
Jan 2023 - Present
-
-
-
Trimble & Jewell
-
Evansville, Indiana, United States
-
Administrative Assistant
-
Apr 2022 - Dec 2022
-
-
-
Target
-
United States
-
Retail
-
700 & Above Employee
-
Flow Team
-
Jun 2019 - Apr 2021
-
-
Flow Team
-
Mar 2018 - Jun 2019
-
-
-
Home2 Suites by Hilton
-
United States
-
Hospitality
-
700 & Above Employee
-
Front Office Manager
-
May 2016 - Jan 2018
-
-
-
Hampton
-
United States
-
Hospitality
-
700 & Above Employee
-
Front Desk Supervisor
-
Sep 2015 - May 2016
Offer assistance to guests to create happy and returning guests. Organizing, making and canceling reservation. Knowing each and every guests name and utilizing them. Providing guests fast, friendly and efficient service while managing guests on telephone as well as in front of me. Good knowledge of accounting procedures and posting room, tax, and incidental charges accurately. Training new employees on the Hamptonality standards.
-
-
Front Desk/Housekeeping
-
Sep 2013 - Sep 2015
Offered assistance to guests to create happy and returning guests. Organizing, making and canceling reservation. Knowing each and every guests name and utilizing them. Providing guests fast, friendly and efficient service while managing guests on telephone as well as in front of me. Good knowledge of accounting procedures and posting room, tax, and incidental charges accurately. Also was trained in housekeeping, and breakfast. Instrumental in helping it become and stay an award winning hotel.
-
-
-
Hampton
-
United States
-
Hospitality
-
700 & Above Employee
-
Front Desk Supervisor
-
Jun 2006 - Jan 2013
Supervise 4-10 employees, helped GM with AR, guest complaints, guest surveys. Kept SOP's up to date. Supervise 4-10 employees, helped GM with AR, guest complaints, guest surveys. Kept SOP's up to date.
-
-
-
-
Front Desk Supervisor
-
2006 - Jan 2013
scheduling, hiring, training, travel agent reimbursements, hilton reimbursements, suite shop stocking, phones, check ins, check outs, check lists, AR, Night Audit scheduling, hiring, training, travel agent reimbursements, hilton reimbursements, suite shop stocking, phones, check ins, check outs, check lists, AR, Night Audit
-
-
-
Eagle Ridge Resort & Spa
-
United States
-
Hospitality
-
1 - 100 Employee
-
Front Desk Clerk/Night Front Desk Supervisor
-
Mar 2004 - May 2006
Checking people in, Customer service, Handling money, Dealing with sales and coordinating things with the front desk staff. Checking people in, Customer service, Handling money, Dealing with sales and coordinating things with the front desk staff.
-
-
-
Best Buy
-
Retail
-
700 & Above Employee
-
Sales Associate
-
Apr 2003 - May 2004
Worked in Appliance Dept, Stocking, and Security at the Best Buy In Dubuque, IA Worked in Appliance Dept, Stocking, and Security at the Best Buy In Dubuque, IA
-
-
Education
-
1997 - 2000
St. Cloud State University
Business -
1997 - 1999
St. Cloud State University
Community
