Experience

The Hickory Tavern

• United States
• Restaurants
• 100 - 200 Employee

• General Manager

  • Jan 2022 - Present

  United States



Village Draft House

• Manager

  • Jan 2020 - Jan 2022

  Raleigh, North Carolina



Appraisal Nation

• United States
• Financial Services
• 1 - 100 Employee

• Commercial Appraisal Specialist

  • Apr 2015 - Dec 2019

  Cary NC •Proactively follow up with vendors/clients via phone, email, and our valuation management programs for all commercial/government/special property assignments •Ensure the entire pipeline of orders are viewed and each file is followed up with as needed •Answer phones and respond to client/vendor questions and requests •Assigning commercial appraisal orders •Train fellow co-workers on how to research and assign commercial orders •Negotiate pricing •Recruitment of new… Show more •Proactively follow up with vendors/clients via phone, email, and our valuation management programs for all commercial/government/special property assignments •Ensure the entire pipeline of orders are viewed and each file is followed up with as needed •Answer phones and respond to client/vendor questions and requests •Assigning commercial appraisal orders •Train fellow co-workers on how to research and assign commercial orders •Negotiate pricing •Recruitment of new appraisers •Online research for residential and commercial properties •Identify, research, and resolve client/vendor issues by using problem solving skills •Treat each order with a sense of urgency and understand the time sensitive nature of our business •Follow through on established client/vendor deadlines and goals •Responsible to meet and exceed overall department productivity and quality goals •Other duties and responsibilities as assigned Show less



White House Black Market

• Retail
• 700 & Above Employee

• Personal Stylist

  • Aug 2014 - May 2015

  Raleigh-Durham, North Carolina Area •Provide a positive customer experience by accurately handling all customer orders. •Handle customer merchandise coming in and out of the department. •Assist the Personal Stylist Manager in supporting the administrative needs of the department. •Complete sales transactions •Support team goals and build positive relationships. •Greet customers in a timely, professional and engaging manner



Trali Irish Pub

• Assistant Manager/Bar Tender

  • Aug 2008 - Jul 2014

  Raleigh-Durham, North Carolina Area •Coordinating the entire operation of the restaurant during scheduled shifts. •Managing staff and providing them with feedback and training •Responding to customer complaints. •Created a strong client base of regular customers while helping to make first timers feel at home. •Opening/closing of the restaurant and book keeping for register drawers and server balance reports.



Apria Healthcare

• Cash Resolution Specialist

  • Feb 2006 - Aug 2008

  Raleigh-Durham, North Carolina Area •Responsible for accurately posting insurance payments into accounting system. •Thoroughly researched and resolved payment discrepancies •Fulfilled or exceeded all given quotas



State Farm Insurance

• Sales Associate/Banking Specialist

  • May 2005 - Jan 2006

  Raleigh-Durham, North Carolina Area •Achieved a State license for home and auto insurance sales. •Responsible for opening and updating customer polices •Provided prompt, accurate, and cost effective service and sales to customer.



Central Carolina Bank

• Financial Service Advisor

  • Apr 2004 - May 2005

  Raleigh-Durham, North Carolina Area •Opening Checking Accounts, Savings Accounts, IRA, CD Equity Lines and Loans. •Branch Operations, such as audits, balancing accuracy and daily servicing of ATM •Resolving customer issues and providing outstanding customer service. •Shipping/Ordering cash for branch. •Training other tellers and handling daily vault transactions. •Responsible for assisting other staff with balancing drawers and researching outages.