Adjunct Faculty Instructor

• Apr 2022 - Present

Registered Nurse

• Feb 2022 - Present

Adjunct Faculty Instructor

• Feb 2022 - Present

Registered Nurse

• Mar 2020 - Jul 2022

Adult ED Adult ED

Registered Nurse

• Mar 2021 - Mar 2022

Pain PACU Pain PACU

Registered Nurse

• Jan 2019 - Mar 2020

Medical Telemetry Medical Telemetry

Member Services Specialist

• Apr 2016 - Nov 2018

 Went above and beyond to connect with new and returning members while providing exceptional customer service Promoted health and wellness to potential members through tours of facility while enthusiastically introducing exercise equipment and membership benefits  Completed daily reports, managed accounts, membership sales, and team collaboration Communicated via phone and face-to-face, answering questions about perks and assisted members to best utilize their memberships  Maintained the highest levels of cleanliness to provide a healthy and comfortable environment for my members

Shift Supervisor

• Jul 2012 - Feb 2016

 Ensured outstanding customer service was achieved with each interaction  Built rapport with new and returning customers Responsible for gathering documents and other essentials to ensure smooth operations during business hours Competent in accurate and precise cash handling and completed daily reports Contacted members with past dues to resolve balances and establish a payment plan Managed account balances, customer’s personal/sensitive information and  Posted weekly on social media to advertise specials and new releases as well as responses to customer comments and complaints  Initiated project management by organizing shelves weekly as well as collecting older films to place on eBay and Amazon to boost sales Completed inventory checks and in-store sales Participated in team collaboration to ensure the store ran smoothly during peak hours

Receptionist

• May 2013 - Sep 2015

 Genuinely interacted with patients during check in while also updating their information in the chart Triaged patients to determine is an emergency or routine appointment was warranted  Filed charts after the patient has been seen and purged old charts from past years while maintaining HIPPA guidelines Attentively listened to patients to relay correct information for hygienist services Highly skilled in autoclaving/sterilizing instruments, maintaining asepsis while preparing rooms, stocking rooms with inventory, communication with interdisciplinary team