Experience

Proway Relocation & Real Estate Services Ltd.

• Hong Kong
• Real Estate
• 1 - 100 Employee

• Counsultant, Real Estate Division

  • May 2012 - Present

  Assisting clients with home finding, including viewing properties, negogiating contract terms, and taking possesion of the apartment. Assisting clients with home finding, including viewing properties, negogiating contract terms, and taking possesion of the apartment.



Mid-Atlantic

• Insurance Counselor

  • May 2008 - Mar 2012

  Attained sales club recognition for exceeded sales goals in 2009, 2010 and 2011. 2009 6th in production for all selling agents in the company. Provide members with insurance solutions from the AAA family of products that meets their needs, while providing them with service that leaves the member totally satisfied. 2008 Recipient of 5 Diamond Award Rookie of the year for production. Facilitate referrals from other departments in the retail office. Make contact with members to provide them with insurance through AAA. Mentored new agents on successful sale strategies.



Illinois Insurance Center

• Sales Representative

  • Nov 2005 - Apr 2008

  Highest Producer for February 2007Developed procedures for cross selling multi-line products to current book of business.Provide accurate quotes for personal lines insurance: Auto, Homeowner's and Motorcycle. Evaluate eligibility of customer's for non-standard or standard products. High focus on retaining customers. Provide excellent customer service to customers for the Auto, Homeowner's and Motorcycle policies. Duties include: processing endorsements and payments, answering customer's questions regarding coverage's; processing new business applications; and evaluation appropriate markets for renewals.



Titan Auto Insurance/Nationwide

• Agent

  • Dec 2004 - Jun 2005

  Increased new business sales over 60% for the month of February.Developed and implemented marketing strategies to increase business in assigned agency.Developed and maintained tracking workbooks for new business and retention in Excel.Provide accurate quotes to customers, bind coverage according to state law and company underwriting guidelines, process endorsements on active policies, and provide customer service to current customers.Accomplis Increased new business sales over 60% for the month of February.Developed and implemented marketing strategies to increase business in assigned agency.Developed and maintained tracking workbooks for new business and retention in Excel.Provide accurate quotes to customers, bind coverage according to state law and company underwriting guidelines, process endorsements on active policies, and provide customer service to current customers.Accomplis



Sitel Group

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Dec 2003 - Dec 2004

  Prepare and present accurate quotes and recommend coverage based on customer needs and sell appropriate coverage, for Sitel's client GMAC insurance.Gather appropriate client information for completion of insurance applicationsProcess policy binders and collect payment of the premium.Connect with the client on a personal level, while promoting the features and benefits of the insurance program. Prepare and present accurate quotes and recommend coverage based on customer needs and sell appropriate coverage, for Sitel's client GMAC insurance.Gather appropriate client information for completion of insurance applicationsProcess policy binders and collect payment of the premium.Connect with the client on a personal level, while promoting the features and benefits of the insurance program.