Heather Fortner
Account Executive at Mountain West Insurance & Financial Services, LLC- Claim this Profile
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Bio
Experience
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Mountain West Insurance & Financial Services, LLC
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United States
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Insurance
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1 - 100 Employee
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Account Executive
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Nov 2017 - Present
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Vice President Employee Benefits
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Mar 2006 - Nov 2017
Farmington, NM • Responsible for development of new accounts and management of ongoing corporate accounts. • Resolve health insurance enrollment issues with various insurance carriers and providers, including HMO, PPO, POS, and traditional health care plans. • Maintain frequent contact with account executives regarding resolution of employees’ group health insurance eligibility and enrollment inquiries. • Manage Marketing & Advertising Budget • Manage Personal lines, auto, home… Show more • Responsible for development of new accounts and management of ongoing corporate accounts. • Resolve health insurance enrollment issues with various insurance carriers and providers, including HMO, PPO, POS, and traditional health care plans. • Maintain frequent contact with account executives regarding resolution of employees’ group health insurance eligibility and enrollment inquiries. • Manage Marketing & Advertising Budget • Manage Personal lines, auto, home, umbrella • Manage Non Standard Auto agency • Coordinate special events & seminars for staff and clients. Show less
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Account Manager
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Mar 2006 - Nov 2017
Commercial lines & Employee Benefits
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Marketing Director
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Jun 1997 - Jan 2005
Farmington NM • Developed Kids Savings Program, “Andy & Anna Moose Kids Club,” which grew accounts by 500 in the first year and received national recognition and CUNA- Diamond Award for success of the program. • Coordinator for public relation events, annual meeting, holiday functions and Credit Union’s participation in trade shows. • Plan and coordinate advertising and promotional activities through print, media, direct mail and Internet. • Implement and maintain strategic marketing plan and budget.
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Project Support Officer
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Jun 2000 - Apr 2001
Melbourne, Australia • Provided advice and support to Project Officers. • Designed and developed presentations for Victoria’s school personnel. • Established and maintained tracking process for Department of Education communications. • Organized meetings, conferences and training workshops.
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Marketing Specialist
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Aug 1999 - Mar 2000
Las Vegas, Nevada Area Implemented Holiday promotion, “Skip-A-Payment,” increasing credit union revenues. • Designed marketing campaigns for auto, home equity and Internet banking initiatives. • Assisted team in designing new Credit Union image and corresponding marketing plans. • Organized and administered employee functions and events. • Conducted market research through member database analyzing demographic trends. • Tracked marketing budget, including individual campaigns, and presented on status… Show more Implemented Holiday promotion, “Skip-A-Payment,” increasing credit union revenues. • Designed marketing campaigns for auto, home equity and Internet banking initiatives. • Assisted team in designing new Credit Union image and corresponding marketing plans. • Organized and administered employee functions and events. • Conducted market research through member database analyzing demographic trends. • Tracked marketing budget, including individual campaigns, and presented on status of it. Show less
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Saks Fifth Avenue
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United States
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Retail
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700 & Above Employee
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Internship
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Mar 1997 - May 1997
New York, New York • Worked closely with manager of department with $22 million in sales learning day to day management operations. • Visited competition while working with department management to analyze sales trends • Managed sales associates and assisted them with customer service.
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Education
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Hardin Simmons University, Abilene Texas
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General -
State of New Mexico Insurance Division
Agent License, Life, Accident & Health, Property & Casualty