Heather Fortner

Account Executive at Mountain West Insurance & Financial Services, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Farmington, New Mexico, United States, MX

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Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Account Executive
      • Nov 2017 - Present

    • Vice President Employee Benefits
      • Mar 2006 - Nov 2017

      Farmington, NM • Responsible for development of new accounts and management of ongoing corporate accounts. • Resolve health insurance enrollment issues with various insurance carriers and providers, including HMO, PPO, POS, and traditional health care plans. • Maintain frequent contact with account executives regarding resolution of employees’ group health insurance eligibility and enrollment inquiries. • Manage Marketing & Advertising Budget • Manage Personal lines, auto, home… Show more • Responsible for development of new accounts and management of ongoing corporate accounts. • Resolve health insurance enrollment issues with various insurance carriers and providers, including HMO, PPO, POS, and traditional health care plans. • Maintain frequent contact with account executives regarding resolution of employees’ group health insurance eligibility and enrollment inquiries. • Manage Marketing & Advertising Budget • Manage Personal lines, auto, home, umbrella • Manage Non Standard Auto agency • Coordinate special events & seminars for staff and clients. Show less

    • Account Manager
      • Mar 2006 - Nov 2017

      Commercial lines & Employee Benefits

    • Marketing Director
      • Jun 1997 - Jan 2005

      Farmington NM • Developed Kids Savings Program, “Andy & Anna Moose Kids Club,” which grew accounts by 500 in the first year and received national recognition and CUNA- Diamond Award for success of the program. • Coordinator for public relation events, annual meeting, holiday functions and Credit Union’s participation in trade shows. • Plan and coordinate advertising and promotional activities through print, media, direct mail and Internet. • Implement and maintain strategic marketing plan and budget.

    • Project Support Officer
      • Jun 2000 - Apr 2001

      Melbourne, Australia • Provided advice and support to Project Officers. • Designed and developed presentations for Victoria’s school personnel. • Established and maintained tracking process for Department of Education communications. • Organized meetings, conferences and training workshops.

    • Marketing Specialist
      • Aug 1999 - Mar 2000

      Las Vegas, Nevada Area Implemented Holiday promotion, “Skip-A-Payment,” increasing credit union revenues. • Designed marketing campaigns for auto, home equity and Internet banking initiatives. • Assisted team in designing new Credit Union image and corresponding marketing plans. • Organized and administered employee functions and events. • Conducted market research through member database analyzing demographic trends. • Tracked marketing budget, including individual campaigns, and presented on status… Show more Implemented Holiday promotion, “Skip-A-Payment,” increasing credit union revenues. • Designed marketing campaigns for auto, home equity and Internet banking initiatives. • Assisted team in designing new Credit Union image and corresponding marketing plans. • Organized and administered employee functions and events. • Conducted market research through member database analyzing demographic trends. • Tracked marketing budget, including individual campaigns, and presented on status of it. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Internship
      • Mar 1997 - May 1997

      New York, New York • Worked closely with manager of department with $22 million in sales learning day to day management operations. • Visited competition while working with department management to analyze sales trends • Managed sales associates and assisted them with customer service.

Education

  • Hardin Simmons University, Abilene Texas
    Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
    1992 - 1996
  • State of New Mexico Insurance Division
    Agent License, Life, Accident & Health, Property & Casualty
    2006 - 2006

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