Heather Falk
Assistant Manager at SAMS CLUB- Claim this Profile
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Experience
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SAMS CLUB
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United States
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500 - 600 Employee
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Assistant Manager
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Feb 2005 - Present
* Oversees job-relate activities and assignments * Drives sales in assigned areas * Creates budgets for sales, expenses, and wages and monitors club indexing, making sure budgeted numbers are achieved, and ensures department staffing levels are within company guidelines * Ensures membership growth * Ensures proper personnel procedures are followed for selection and recruiting, record retention, and training as required * Manages facility operations * Models, enforces, and provides direction and guidance to associates on proper member service approaches and techniques to ensure member needs, complaints, and issues are successfully resolved * Provides supervision and development opportunities for associates Show less
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Sam's Club
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United States
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Retail
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300 - 400 Employee
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Supervisor
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2004 - Present
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Substitute teacher
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Aug 2011 - Dec 2011
* Plan and prepare lessons in line with curriculum guidelines that reach the needs of every student * Encourage students to engage in activities and share ideas * Meet requirements through assessments of students development * Provide feedback to parents on their students progress * Work with others to plan and coordinate * Coordinate activities and resources within a specific area of the curriculum * Present material to students in an upbeat manner and as interactive as possible with the use of the SMART board technology Show less
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Education
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Saginaw Valley State University
Bachelor's degree, secondary education