Experience

Ovation Communities

• Independent Contractor / Stylist



Alexian Brothers Residence

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Stylist

  • Apr 2014 - Present

  Provide assistance and customer service to elderly residents, with cuts, styles, and manicures. Achievements: •Receive consistent positive feedback from residents on service and results. Provide assistance and customer service to elderly residents, with cuts, styles, and manicures. Achievements: •Receive consistent positive feedback from residents on service and results.



Hair By Heather

• Shorewood, WI

• CEO / Owner / Operator

  • Jan 2013 - Present

  Provide exceptional customer service and special occasion creative styling for clients of all ages and backgrounds. Provide exceptional customer service and special occasion creative styling for clients of all ages and backgrounds.



Supercuts

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Jan 2011 - Jul 2013

  Hired, trained, developed, and scheduled staff of 5 stylists. Maintained store equipment and supplies. Open and close store. Prepare bank deposits. Data entry of customer information. Left because store closed. Achievements: •Consistently exceeded by 10% production and retail sales goals. • Built business relationships and establish rapport with local area businesses and clients to promote business. Hired, trained, developed, and scheduled staff of 5 stylists. Maintained store equipment and supplies. Open and close store. Prepare bank deposits. Data entry of customer information. Left because store closed. Achievements: •Consistently exceeded by 10% production and retail sales goals. • Built business relationships and establish rapport with local area businesses and clients to promote business.



Cost Cutters Hair Care

• United States
• Apparel & Fashion
• 1 - 100 Employee

• Store Manager

  • Jan 2009 - Jan 2011

  Hired, trained, developed, and scheduled staff of 5 stylists. Maintained store equipment and supplies. Open and close store. Prepare bank deposits. Data entry of customer information. Left to take better position at SuperCuts. Achievements: • Exceeded prior year targets by 15% in number of new customers and existing customer retention. Hired, trained, developed, and scheduled staff of 5 stylists. Maintained store equipment and supplies. Open and close store. Prepare bank deposits. Data entry of customer information. Left to take better position at SuperCuts. Achievements: • Exceeded prior year targets by 15% in number of new customers and existing customer retention.



Supercuts

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Nov 2004 - Apr 2008

  Promoted from Stylist.

• Stylist

  • Feb 2001 - Nov 2004