Experience

Level Financing

• United States
• Financial Services
• 1 - 100 Employee

• Debt Settlement Administrative Specialist

  • Jan 2020 - Present

  • Contact clients as needed for time sensitive situations • Responsible for all check by phone payments after a settlement has been completed • Report analysis for reconciliation of cleared payments • Assist Legal Negotiation Specialists with communication • Point of contact for internal guidance and departmental challenges and disputes • Reporting and data analysis as assigned • Contact clients as needed for time sensitive situations • Responsible for all check by phone payments after a settlement has been completed • Report analysis for reconciliation of cleared payments • Assist Legal Negotiation Specialists with communication • Point of contact for internal guidance and departmental challenges and disputes • Reporting and data analysis as assigned



Stila Cosmetics

• United States
• Personal Care Product Manufacturing
• 100 - 200 Employee

• Account Executive

  • Feb 2017 - Oct 2019

  • Increased sales and achieve targeted sales growth at Ulta Beauty, Sephora, and Dillard’s • Delivered sales objectives while staying within budgetary parameters • Established and maintained strong and effective working relationships with store management, Stila staff and retail partners • Planned and executed successful in-store events while increasing sales and supporting marketing objectives • Educated, trained, and developed artistry team and sales staff • Increased ROI thorough training programs, product knowledge, make-up artistry, and selling techniques • Provided ongoing coaching to sales staff and artists to ensure consistent standards and practices • Financially responsible of accounts, demonstration, and budgets +104% to LY sales numbers • Established highest territory volume company wide



Trish McEvoy Beauty

• Personal Care Product Manufacturing
• 100 - 200 Employee

• Regional Coordinator

  • Sep 2015 - Feb 2017

  • Serviced five prestige regional accounts to achieve sales plans and core product penetration • Exceeded expectations of sales and EDI goals • Responsible for recruitment, interviewing candidates, new hire onboarding and training • Planned and coordinated events to ensure that timelines, presell, and appointment goals were met • Ensured counter standards were upheld • Reported daily overview and business analysis to Regional Director • Conducted weekly development calls • Acted as Interim Account Executive • Traveled within and outside of the region as needed for events and trainings • Speaker and demonstrator at Trend Shows and multiple Master Classes



Nordstrom

• United States
• Retail
• 700 & Above Employee

• La Prairie Brand Ambassador

  • Mar 2015 - Sep 2015

  • Performed hands on cosmetic and skincare consultations • Utilized La Prairie "Diamond Service" and product knowledge to increase sales • Increased brand awareness by communicating with Personal Stylists and Beauty Stylist • Personalized client services via luxury facials in private spa room • Customer outreach, brand sampling and customer satisfaction

• Assistant Department Manager of Cosmetics and Women's Fragrances

  • Feb 2012 - Mar 2015

  • Responsible for onboarding, and coaching a team of 80+ employees • Assisted the department manager in achieving departmental goals and executing business plans• Ensured sales staff delivered outstanding customer service by regular training and leading by example• Worked with Department Manager to ensure merchandising and presentation standards were met• Responsible for accurate inventory management and achieve shrinkage goals• Maintained and cultivated cohesive relationships with multiple cosmetic and fragrance vendors

• Laura Mercier Business Manager

  • Jul 2009 - Feb 2012

  Consistently reached and surpassed event sales goalsHand selected (out of hundreds of stores and employees) to attend a breakfast with CEO Sharon Collier102% show rate for "homegrown" pre-pay Master Class June 2010 (sales volume for class exceeded $7,500)Successfully booked a Winter Facial Event which lead to an increase of 133% over goalReached record volume for counterReceived “Counter of the Season” Award Spring 2011



Macy's

• United States
• Retail
• 700 & Above Employee

• Laura Mercier Business Manager

  • Jul 2008 - Jul 2009

  Elevated daily business and managed all aspects of daily business Demonstrated leadership skills and product knowledge to motivate team Increased productivity, planned, set, and achieved goals Used organizational skills to have successful events and growth in business Built customer relationships and exceeded gift with purchase pre-selling expectations Elevated daily business and managed all aspects of daily business Demonstrated leadership skills and product knowledge to motivate team Increased productivity, planned, set, and achieved goals Used organizational skills to have successful events and growth in business Built customer relationships and exceeded gift with purchase pre-selling expectations



Gurwitch Products

• Northern California

• Laura Mercier Artist

  • Nov 2006 - Jul 2008

  Demonstrated hands on cosmetic and skincare consultations to promote company and increase sales Specialized in Laura Mercier technique and product knowledge Demonstrated flexibility by showing willingness to travel Worked many events including P.A. with Laura Mercier Demonstrated hands on cosmetic and skincare consultations to promote company and increase sales Specialized in Laura Mercier technique and product knowledge Demonstrated flexibility by showing willingness to travel Worked many events including P.A. with Laura Mercier



L'Oréal

• France
• Personal Care Product Manufacturing
• 700 & Above Employee

• Lancome Business Manager

  • Jan 2006 - Nov 2006

  Demonstrated leadership skills and product knowledge to motivate team Increased productivity, planned, set, and achieved goals Used organizational skills to have successful events and growth in business Built customer relationships and exceeded gift with purchase pre-selling expectations Demonstrated leadership skills and product knowledge to motivate team Increased productivity, planned, set, and achieved goals Used organizational skills to have successful events and growth in business Built customer relationships and exceeded gift with purchase pre-selling expectations



Pacific Gas and Electric Company

• United States
• Utilities
• 700 & Above Employee

• Customer Service Representative

  • Dec 1997 - Sep 2005

  Consistently demonstrated the ability to identify and resolve customer inquires Focused on customer safety while effectively scheduling service requests Offered best rates, programs, and services to benefit customers Facilitated up-training sessions to improve system operating knowledge for co-workers Consistently demonstrated the ability to identify and resolve customer inquires Focused on customer safety while effectively scheduling service requests Offered best rates, programs, and services to benefit customers Facilitated up-training sessions to improve system operating knowledge for co-workers



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• USAF

  • Sep 1992 - Sep 1996

  Leader and trainer for multiple employees Received superior service evaluations Honorable discharge for service Leader and trainer for multiple employees Received superior service evaluations Honorable discharge for service