Heather Carey
Senior Implementation/Enrollment Specialist at Flexible Benefit Administrators- Claim this Profile
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Bio
Experience
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Flexible Benefit Administrators, Inc.
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United States
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Insurance
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1 - 100 Employee
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Senior Implementation/Enrollment Specialist
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Jun 2020 - Jun 2022
Assist with the implementation and on-boarding of new clients and handle the renewal of existing clients. I am the primary trainer of new employees within the department and put training materials together that go over best practices and keep those up to date as software updates happen. My responsibilities include, but are not limited to: putting together and updating open enrollment materials for clients, formatting and loading open enrollment files using an Electronic Data Interface (EDI)… Show more Assist with the implementation and on-boarding of new clients and handle the renewal of existing clients. I am the primary trainer of new employees within the department and put training materials together that go over best practices and keep those up to date as software updates happen. My responsibilities include, but are not limited to: putting together and updating open enrollment materials for clients, formatting and loading open enrollment files using an Electronic Data Interface (EDI) system, implementing and testing new file feeds, keeping up to date on IRS regulations, and troubleshooting issues within our software system.
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Implementation/Enrollment Specialist
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Jul 2016 - Jun 2020
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Flex Generalist
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Jun 2016 - Jul 2016
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PetSmart
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United States
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Retail
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700 & Above Employee
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Merchandising & Inventory Leader
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May 2014 - Jan 2016
Moved up and trained within multiple departments, eventually moving up to management.
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Pet Trainer
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Sep 2011 - Apr 2014
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Pet Care Associate
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May 2010 - Sep 2011
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Cashier Customer Service
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Mar 2010 - May 2010
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Cold Stone Creamery
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Restaurants
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700 & Above Employee
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Assistant Manager
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Oct 2009 - Mar 2010
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Shift Supervisor
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May 2008 - Oct 2009
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Associate
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Feb 2008 - May 2008
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Education
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Tidewater Community College
Information Systems Technology