Experience

City of Courtenay

• Canada
• Government Administration
• 1 - 100 Employee

• Receptionist 2

  • Mar 2018 - Present

  Courtenay, BC Responding to telephone and in person inquiries and complaints and refers to appropriate parties; processes program registrations, membership sales; processes various ticket and merchandise sales; processes facility and special events bookings; checks equipment in and out; maintains supply of forms and punch cards, etc.; verifies memberships; maintains key monitoring system; maintains office supplies inventory. Clerical support to facility staff, including word and data processing… Show more Responding to telephone and in person inquiries and complaints and refers to appropriate parties; processes program registrations, membership sales; processes various ticket and merchandise sales; processes facility and special events bookings; checks equipment in and out; maintains supply of forms and punch cards, etc.; verifies memberships; maintains key monitoring system; maintains office supplies inventory. Clerical support to facility staff, including word and data processing, desktop publishing functions, sending faxes, scanning, making photocopies and laminating; prints program attendance reports; notifies participants and appropriate staff of program cancellations or changes; processes refunds; maintains program waiting lists and fills program vacancies. Processes accounts receivable payments; prepares bank deposits; prepares and issues invoices and inputs daily financial transactions into sales journal and reconciles; administers and coordinates petty cash funds, prepares sales journal finals for month end; creates and maintains basic paper and electronic office files. Monitors Preschool payments, processes subsidies and informs appropriate staff of unpaid accounts. Maintains the parks booking system including all league bookings, tournaments and special events; informs Parks staff and external agencies of booking schedules; assists Manager of Recreation Facilities in coordinating license and other requirements for beer garden and other special events; assists Manager of Recreation Facilities in coordinating maintenance and/or preparation requirements between scheduled field use and City staff. Provides input on modifications or improvements to Recreation Facilities Operations Division policies, procedures and rules to improve the functioning and safety of the facility; provides input to written work procedures. Performs training of new staff and backup functions to Office Supervisor and other related duties as required. Show less



Servus Credit Union

• Canada
• Financial Services
• 700 & Above Employee

• Executive Assistant to Chief Credit Officer, Chief Financial Officer and SVP Risk and Audit

  • Aug 2014 - Sep 2017

  Edmonton, Alberta Provide complex and confidential administrative support to SVP, Risk & Audit, Chief Credit Officer and Chief Financial Officer; provide support to direct reports; provide backup support to other leaders as required. Accountable for overseeing, coordinating, administering and maintaining schedules, calendar of appointments, meetings, events and travel arrangements. Establish a priority of workflow and handle a variety of tasks that require proactivity, initiative and judgement while… Show more Provide complex and confidential administrative support to SVP, Risk & Audit, Chief Credit Officer and Chief Financial Officer; provide support to direct reports; provide backup support to other leaders as required. Accountable for overseeing, coordinating, administering and maintaining schedules, calendar of appointments, meetings, events and travel arrangements. Establish a priority of workflow and handle a variety of tasks that require proactivity, initiative and judgement while maintaining complete confidentiality. Use tactful and effective communication to skillfully relate with staff, members, directors, general public, vendors, and other credit union management. Prepare meeting agendas, record meeting minutes and action items; follow up on resulting projects/commitments.

• Commercial Credit Analyst

  • May 2011 - Aug 2014

  Edmonton, Alberta

• Member Service Representative

  • Feb 2010 - May 2011

  Edmonton, Alberta