Heather Brooks (She/Her)

Director, Human Resources at NHLPA
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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5.0

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Beth Posen, M.I.R.

Heather and I worked together at the Hospital for Sick Children and it was there that I had the opportunity to realize that she is the absolute professional in everything she does. She was able to gain the respect from colleagues and clients in an environment that requires excellence. Heather is extremely intelligent and is able to balance the HR prioritities with the business goals to achieve the optimal outcome. She is a wonderful team member and someone that I have learned from over the years.

Steve Fedorchuk

Heather is one of those unique "gems in the rough" who combine diverse experience and "street smarts" with technical knowledge and a spike of expertise in People & Leadership practices. Heather has a great work ethic and uncanny ability to connect and build great relationships. The advice, support, and "heavy lifting" she did to support our line of business was noteworthy and greatly appreciated!

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Credentials

  • Ivey Academy HR Summit
    The Ivey Academy - Executive Education - Ivey Business School
    Dec, 2020
    - Nov, 2024
  • CHRP
    -

Experience

    • Canada
    • Spectator Sports
    • 1 - 100 Employee
    • Director, Human Resources
      • Apr 2022 - Present

    • Principal Consultant
      • Mar 2021 - Apr 2022

    • Canada
    • Financial Services
    • 700 & Above Employee
    • Sr. Human Resource Business Partner
      • Feb 2018 - Mar 2020

    • Canada
    • Insurance
    • 700 & Above Employee
    • Assistant Vice President, Human Resource Business Partner (Contract)
      • Dec 2016 - Dec 2017

      Reporting to the SVP, Human Resources, HR Partner to the EVP, Global Chief Financial Officer, EVP, Global Chief Actuary and EVP, Global Chief Risk Officer, providing HR leadership and solution delivery aligned to achievement of their strategic business objectives. Specifically partnered with executives and their leadership teams to develop and deliver the HR strategy through an enterprise wide organizational transformation. Additionally, lead the delivery of talent and succession management programs as the organization continued to embed these practices, strategic support though broad scale organizational changes, focused on leadership development and employee engagement strategies.

    • Canada
    • Banking
    • 700 & Above Employee
    • Sr. Manager Human Resources
      • Jun 2006 - Dec 2016

      Provided HR leadership and strategic consulting to business areas including Marketing, Compliance, AML, Treasury Balance Sheet Management, Corporate Development, and Corporate and Public Affairs. Major accomplishments include: - Thought leadership and executive guidance to multiple strategic structural realignments of key corporate functions, developed and delivered on all elements of change management, strategic support to executive from inception to completion and supported impacted employees seamlessly, saving over $4M in operating expenses;- Talent Acquisition of multiple senior executives for Global leadership roles;- Partnered with leadership on the installation and sustainment of career development culture with Communications and Public Affairs;- Lead succession and resource planning for executive and management level employees across multiple corporate functions;- Employee Relations expert, managing extremely senstive and complex cases to resolution with risks mitigated for business and support to employee.

    • Canada
    • Banking
    • 700 & Above Employee
    • Director, HR CIBC Telephone Banking
      • May 2005 - Jun 2006

    • Canada
    • Banking
    • 700 & Above Employee
    • Sr. HR Consultant, CIBC Imperial Service, Wealth Management
      • 2000 - 2005

    • HR Generalist
      • 1998 - 2000

    • HR Consultant
      • 1995 - 1998

    • Canada
    • Insurance
    • 700 & Above Employee
    • Staffing Assistant the HR Specialist
      • Aug 1992 - Dec 1994

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