Heather Bradshaw

Office Manager at Vriesman & Korhorn
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Location
Byron Center, Michigan, United States, US

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Karen Cook

Heather is a very organized and capable manager with strong skills in visual display, organization, and team leading and motivation. Her cheerful attitude and strong work ethic make her a joyful asset to the team.

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Experience

    • United States
    • Civil Engineering
    • 1 - 100 Employee
    • Office Manager
      • Nov 2016 - Present

      Process Ownership Includes: * Payroll * Book Keeping * Invoicing Clients * Record Keeping & Filing * HR Administration * Benefit Administration * Tracking and ordering office supplies * Event Planning and Coordination Process Ownership Includes: * Payroll * Book Keeping * Invoicing Clients * Record Keeping & Filing * HR Administration * Benefit Administration * Tracking and ordering office supplies * Event Planning and Coordination

    • Canada
    • Retail
    • 1 - 100 Employee
    • Part Time Visual and Cashier Specialist
      • Nov 2015 - Nov 2016

      Worked closely with the new Assistant Manager of Women's Visual Merchandising and the Stock Supervisor on merchandising placement, visual execution and operational excellence.

    • Full Time Assistant Manager
      • Jul 2015 - Oct 2015

      Organized and lead the women's merchandising for a the grand opening. Responsible for driving sales through visual presentation included in season management during high traffic days producing high volume sales.Duties also included leading customer service on a sales floor with a staff of 30+ associates in a brand new team.

    • United States
    • Insurance
    • 300 - 400 Employee
    • Direct Sales Agent
      • Mar 2012 - Mar 2013

      Licensed Insurance Agent in 50 States. Sold Insurance in the Direct Sales Call Center of Foremost Insurance. Licensed Insurance Agent in 50 States. Sold Insurance in the Direct Sales Call Center of Foremost Insurance.

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Experience Manager
      • Jun 2011 - Mar 2012

      -Assistant to the Store Manager -Plan, prioritize and communicate to drive sales in a store which makes 2.5 million dollars annually.-Responsible to manage and coach my direct report and associates -Banana Republic Card Champion: Responsible for driving store and associate performance around our brand Credit Card and reporting weekly to the district-In charge of acquiring new clients and contacting them about events -Responsible for Scheduling a team of 22-30 people -In charge of hiring and developing a team of diverse and qualified team members.-Lead by personal example in all areas including sales, standards, opening Credit Card accounts and providing the best customer experience. Show less

    • Merchandise Presentation Manager
      • Apr 2010 - Jun 2011

      -Primarily Responsible for mapping and presenting all store product and displays according to company direction and industry standards to drive sales and protect gross margin-Lead stock room, shipment and replenishment activity efficiently and orderly -Lead all activity on the sales floor, including coordinating breaks and driving sales-Responsible for coaching associates around goals for sales and visual standards. -Open and close the store alone, including counting money in all registers and store funds quickly and accurately as well as accounting for all discrepancies-Handle complex customer situations with a professional and solution oriented demeanor Show less

    • United States
    • Retail
    • 1 - 100 Employee
    • Assistant Manager
      • Aug 2009 - Apr 2010

      -Assistant to the Store Manager -Plan, prioritize and communicate to drive store and personal sales -Responsible to manage, coach, train, direct and supervise direct report and associates -Schedule 10-15 associates weekly -Re-merchandise store according to direction -In charge of driving accessories business -Assistant to the Store Manager -Plan, prioritize and communicate to drive store and personal sales -Responsible to manage, coach, train, direct and supervise direct report and associates -Schedule 10-15 associates weekly -Re-merchandise store according to direction -In charge of driving accessories business

    • Customer Experience Lead
      • Nov 2007 - Aug 2009

      -Assistant to the Customer Experience Manager -Responsible for coaching associates and keeping them accountable to goals for sales and company standards -Open and close the store -Lead all activity on the sales floor -Ensure excellent customer service at all times -Assistant to the Customer Experience Manager -Responsible for coaching associates and keeping them accountable to goals for sales and company standards -Open and close the store -Lead all activity on the sales floor -Ensure excellent customer service at all times

Education

  • Grand Rapids Community College
    Associate of Arts (A.A.), Music

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