Payroll Accountant

• Feb 2019 - Present

Payroll Accountant

• Feb 2016 - Feb 2019

• Process and review US payrolls, validating data for accuracy and ensuring that all payments are made in a timely manner and are compliant with state, federal and local tax/labor laws. • Assist with the processing of International payroll, as needed. • Create new employee records in the payroll system and update existing records to maintain accuracy of all fields, including tax and benefits withholdings, direct deposit information and work/live state. • Coordinate with Human Resources and other departments within the company to ensure the accuracy of special or one-off payments to employees, such as payments related to separation of employment. • Recommend changes in procedures to improve the efficiency of the payroll processing and payroll accounting functions. • Administer approved payroll policies and procedures, suggesting changes as appropriate in order to comply with applicable regulations, department processes and company policies. • Process timecard adjustments, payroll data files, supplemental payments, benefits, and garnishments. • Assist with the ADP Connect biweekly process for HR updates, review data import for accuracy and reconcile the biweekly process to the Oracle Employee Detail report. • Provide outstanding customer service to external and internal customers. • Maintain a complete understanding of the payroll-related aspects of the Oracle and ADP systems. • Ensure that up-to-date operating procedures are in place for all vital payroll functions. Show less

Payroll Benefits Administrator

• Aug 2011 - Feb 2016

Since 1879, Navy Mutual has faithfully fulfilled its duty to support military families by providing excellent life insurance and annuity products. We are proud to serve as steadfast advocates for Navy Mutual Members to ensure they receive the benefits and financial security they deserve. At Navy Mutual, our guiding principle is to serve our Members the same way they serve our country — with integrity, passion, and commitment. •Process on a bi-weekly basis all payroll related changes such as salary updates •Ensure legal compliance with all federal and state laws regarding HR, Payroll and Benefits. •Educate and advise employees on group health plans, voluntary benefits, and 401(k) plan while always keeping the Summary Plan Descriptions updated •Responsible for health, welfare and pension administration which includes, enrollments, claims, terminations, legal compliance, 5500, discrimination testing, loans, distributions, contributions, processing invoices, plan documents, etc. •Assist in the creation of policies and streamlining processes •Implemented HR Intranet site to include employee self-service •Manage HRIS database Show less

Account Manager

• Dec 2007 - Aug 2011

• Served as interface between client, carrier, and billing • Properly entered all customer communication in contact system to ensure all customer concerns are resolved in accordance with policy and guidelines • Ensured all application changes or terminations are processed quickly and accurately • Interfaced extensively with clients to assist with diverse inquiries; resolve problems • Empathetically resolved issues with clients that have just experienced an unfortunate life event • Served as interface between client, carrier, and billing • Properly entered all customer communication in contact system to ensure all customer concerns are resolved in accordance with policy and guidelines • Ensured all application changes or terminations are processed quickly and accurately • Interfaced extensively with clients to assist with diverse inquiries; resolve problems • Empathetically resolved issues with clients that have just experienced an unfortunate life event

Bank Teller

• Jun 2005 - Aug 2006

• Operated front end efficiently following banking procedures • Balanced currency between the vault and banking center on a day-to-day basis • Handled client financial transactions and cash reconciliation tasks in high-pressure environment. • Educated clients with specific financial services provided by BB&T • Operated front end efficiently following banking procedures • Balanced currency between the vault and banking center on a day-to-day basis • Handled client financial transactions and cash reconciliation tasks in high-pressure environment. • Educated clients with specific financial services provided by BB&T