Experience

Southwestern Community Services

• Community Services
• 1 - 100 Employee

• Chief Operating Officer

  • Sep 2021 - Present



AMER ELECTRIC INC

• Vice President

  • Jan 2017 - Present

  Public Relations, Human Resources Public Relations, Human Resources



New Hampshire Department of Health and Human Services

• Government Administration
• 300 - 400 Employee

• Administrative Supervisor

  • Jan 2019 - Sep 2021

  Plans, supervises and evaluates overall program operations for over 30 assistance programs, andsupervises subordinate supervisors in the coordination, implementation and supervision of workassignments of DFA Family Services Specialists (FSS). Insures fiscally responsible programoperations, efficient service delivery, continuous program integrity, compliance with departmentmission and policies, and the achievement of all state and federal standards. Develops, implements and assesses short- and long-range work plans and business goals to insureDFA objectives are achieved and timely service provided, including prioritizing work load, effectiveallocation of staff and agency resources, and coordinating with administrative staff, other units andpartner agencies. Includes the development and implementation of daily staff workload activityschedules and contingency plans to respond effectively to planned and unplanned fluctuations instaff resources and District Office traffic and caseloads.Communicates, coordinates and maintains effective, solution-oriented working relationships with allDFA/DHHS employees and supervisors; DFA Management; program partner agencies; state, federaland municipal agencies; community service providers and the general public to achieve short andlong-range DFA goals and advance the understanding of agency services, initiatives and objectives.Develops, implements and evaluates outcomes from and/or participates in a wide range of DFAprojects, pilots and initiatives to insure continuous operational improvements and enhanced servicedelivery, address specific areas of program or operational deficiency, and make recommendationsfor solutions to the DFA Director and Management Team.

• Supervisor III

  • Nov 2011 - Jan 2019

  Coordinates, implements and supervises the work assignments of DCS Family Services Specialists to insure program compliance, timeliness and accuracy, program integrity and client focused service delivery. Establishes and evaluates operational procedures and work methods, and coordinates and supervises the work flow of assigned subordinate staff.

• Family Service Specialist

  • Jan 2003 - Nov 2011



National Grange Mutual

• United States

• Policy Services

  • Jun 2001 - Sep 2002