Experience

The Linux Foundation

• United States
• Software Development
• 300 - 400 Employee

• Principal Consultant - Technical Program Manager

  • Sep 2021 - Present

  OS-C (os-climate.org) is establishing an Open Source collaboration community to build a software platform that will dramatically boost global capital flows into climate change mitigation and resilience (~$1T per year). Through a non-profit, non-competitive organization, OS-C will aggregate the best available data, modeling, and computing and data science worldwide into an AI-enhanced physical-economic model that functions like an operating system, enabling powerful applications for climate-integrated investing in a world where the future will be very different from the past. Show less



Amazon

• United States
• Software Development
• 700 & Above Employee

• Senior Manager Software Dev Engineering

  • Jan 2019 - Jun 2021

  Leads teams in Software Development, Product Development, Quality Assurance, Spoken Language Understanding (SLU), Data Engineering and Machine Learning for Alexa Communications● Single threaded owner for Alexa Communication’s Asynchronous experiences: Announcements, Messaging, and Sharing, across all locales and Alexa supported device types (screened, headless, accessories, and third party). Responsible for vision, mission, roadmap, product definition and requirements, software design and implementation, and on-going operational excellence.● Added new customer-facing features and functionality, including: Auto Mode, Sharing (songs and photos), inbound/outbound mobile app announcements, replies, sound effects, smart mute, automotive sdk, and short message types (‘send a hug/smile/Diwali wishes’) such that monthly active users increased +52% YoY and events increased +82% YoY● Partnered with Ring and other Alexa services (routines, calendar, email, and Alexa for Business) such that they leveraged announcement APIs to deliver hundreds of millions of customer events each month (+160% YoY).● Led SLU design for new features as well as improvements for voice recognition and accuracy across all of Alexa Communications services and intents (calling, drop-in, messaging, announcements, sharing, etc.). ● Drove ML improvements in reducing false invocations as well as confirmation turn reduction.● Led events (DE&I), delivered training sessions (gender bias), and served as sponsor for Diversity, Equity, & Inclusion Show less

• Senior Manager of Technical Program Management

  • Nov 2016 - Jan 2019

  Responsible for the teams driving technical changes to Amazon websites, making them available to a growing body of international customers. Have ownership for delivering new products/services, content, and functionality to meet the needs of different regions around the world. Responsibilities include leading teams through the collection of business/system requirements, writing specifications, driving project schedules from design to release, and leading the production launch. Lead and coordinate design/implementation efforts between internal and external teams to develop optimal solutions to accelerate time to market. Show less



UScellular

• United States
• Telecommunications
• 700 & Above Employee

• Director National Network Engineering

  • May 2012 - Nov 2016

  Leads teams in Mobile Core & Services Engineering, Data Network Infrastructure, and Portfolio/Program Management (span of control 45+ associates/contractors). Develops and manages $100M+ budget to maximize return on investment and to deliver on our Best in Class Network business imperative:Key Areas of Responsibility include:o Direct the engineering and management of capacity/performance for 4G/3G core network elements (IMS, SIM-OTA, SPR, HSS, P/SGW, MME, EPC DNS, PCRF, AAA, PDSN)o Direct the engineering and management of capacity/performance for mobile services systems (VoLTE, SMS, MMS, Voice Mail, CALEA, B2B network elements (M2M and IoT))o Direct the design and engineering for carrier internet connectivity, edge routing/switching, peering agreements, WAN capacity management, data center routing/switching, retail and business office MPLS network management, and customer care center network management.o Direct portfolio management activities for all National Network projects, including: project intake and stage gating processes, overall resource management, time tracking, and project prioritization.Primary areas of focus: introduce new products/services (VoLTE, M2M/IoT), improve operational effectiveness (streamline/enhance portfolio and engineering work processes), lower costs ($14M+ in savings on circuit costs over 3 years), and foster talent development (grow associate leadership skills and bench strength). Show less

• Director of Regional Engineering

  • Oct 2004 - Apr 2012

  Responsible for leading teams in new cell site construction, cell site and MTSO engineering, as well as network facilities engineering:• Responsible for leading the network design, including traffic engineering for the Mobile Telephone Switching Offices (MTSO), facilities and Public Switched Telephone Network (PSTN) interconnectivity, least cost routing, data facilities, microwave engineering, switch engineering, and network design optimization.• Led cell site construction and connectivity, ensuring appropriate distribution of workload across the construction period.• Directed the Site Acquisition activities within the region including lease negotiation, public relations, zoning and planning activities. • Developed adequate processes to comply with applicable regulatory rules and engineering standards.• Ensured that planned cell site modifications are completed to grow the network, improve network reliability and quality.• Developed and oversaw annual capital ($80M+) and expense ($100M+) budgets. Developed quarterly forecasts.• Directed cross functional projects in the areas of new technology deployment, infrastructure upgrades and conversions. Show less



Telcordia Technologies

• United States
• Telecommunications
• 400 - 500 Employee

• Sr Project Manager

  • Jun 1996 - Jul 2001

  Managed client engagements and developed new business in the Professional Services division of a software systems company. • Led software system integration efforts utilizing Telcordia’s business process methodology • Directed project staffing, schedule, and budget as well as created new and add-on business opportunities by developing business cases, business plans, proposals and contracts • Projects included: developed business processes for new service (IP-VPN); managed a network switch migration; implemented DSL technology; created a business case for Broadband ISP; consolidated IT operations support systems Provided project management in the areas of planning, analysis, conversion, testing, certification, and deployment for over 400 Ameritech systems. • Managed multiple analysts, project managers, test leads, and conversion engineers • Managed the analysis, conversion, testing, certification, and deployment of finance, administration, marketing, sales support, and customer service applications (client-server and mainframe based) Show less



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Program Manager

  • 1990 - 1996

  Provided project management on enhancements to Transfer Connect and SDN/NRA services. • Led the implementation of service enhancements in the areas of speech recognition, ISDN data forwarding/out-of-band triggering, upgrades to network architecture, and improvements to support systems • Established control mechanisms/quality gates to ensure projects were completed on-time and according to customer specifications as well as operational readiness test plans based on AT&T’s quality methodology Provided technical consulting, account management, network design, services implementation, and aftermarket support for over 180 business customers and twenty-five account executives. • Generated $8.4 million in revenue per year. Received the highest customer satisfaction ratings possible from customers • Developed and delivered training on a variety of services, systems, and software programs Developed numerous information systems including – financial/sales reporting, ERP, and project tracking. Nationwide deployment of decision support system. • Collaborated with users and other developers to design user interfaces • Performed system development and integrated applications with various data sources/corporate systems • Deployed systems to approximately one hundred users in ten different geographic locations Show less