Experience

Olympic College

• United States
• Education Administration Programs
• 400 - 500 Employee

• Dean, Student Success and Engagement

  • Jul 2021 - Present

  I have the privilege to be working with an incredible team of students and OC employees. My role now encompasses providing leadership to Multicultural, International Education & Study Abroad, Intensive English, Residence Hall, OC Promise / Ranger Returns, Student In Need Group (SING), Student Government of OC and OC Activities Board.

• Associate Dean, Student Services

  • Jul 2017 - Oct 2021

• Director of International Education & Study Abroad

  • Apr 2016 - Jul 2017



Grand Canyon University

• Adjunct Business Faculty

  • Jan 2007 - Present

  • Mentor new online faculty members through first course• Instruct online classes with a high student retention rate • Students evaluate my performance as an instructor highly per EOCS results• Deliver high-quality, on-time feedback to students • Develop students to be critical thinkers • Course Taught: Introduction to GCU University Success University Foundations Organizational Behavior and Management Change Management Professional Applications in Service Learning



South Puget Sound Community College

• United States
• Higher Education
• 1 - 100 Employee

• Director of International Student Services & Study Abroad

  • Nov 2008 - Apr 2016

  I am detail-oriented, enthusiastic, and outgoing; these qualities allow me to communicate effectively with students, as well as colleagues in person, by phone, and in writing. I serve on a number of committees at the College, including hiring (administrative/exempt and classified), faculty tenure, as well as standing committees for the continuous improvement of the College. I also serve as the liaison between community colleges and the NAFSA International Student and Scholar Services Regulatory Practice subcommittee. Having worked in various positions and institutions, I have experienced all aspects of the admissions process. As an admissions counselor, I have recruited, qualified, counseled, and helped retain prospective and current students. I specialize in international transcript evaluation. Strong ties with stakeholders both in and out of the College is extremely important to me. I created the 1st paperless office at SPS, developed a comprehensive advising strategy to increase the average international student GPA from a 2.4 to a 3.6, improved the retention rate of international students by placing each student on an education plan and providing students with quarterly academic advising, as well as assisted students graduating with transferring to 4-year institutions. I developed and implemented a strategic and cohesive branding message for SPSCC’s overseas marketing plan, tailored to specific countries, as well as represented my College in overseas fairs. As a result of these efforts, we were able to maintain our international student population with no increase in the budget and while seeing our international students graduate at a faster rate.I supervise, evaluate, and lead the International Student Services & Study Abroad staff and work-study students. I am also responsible for ensuring that all aspects of the program aligns with the current strategic plan and also has strong ties to the overall mission and vision of the College.



Ashford University

• United States
• Higher Education
• 700 & Above Employee

• Executive Advisor

  • Jul 2006 - Oct 2008

  • Recruit and retain new students consistently exceeding goals• Assist students by setting proper expectations • Maintain and exceed university productivity standards and policies in the telecommuting model•Educate domestic students in the benefits of enrolling in an online degree program•Determine student eligibility, provided and communicated with students the expectations of going back to school to ensure their success. • Review student transcripts and made the appropriate revisions to their degree plan in regards to their transfer credits.• Instruct students on how to use the BlackBoard software so they could be prepared for their class.•Counsel students on their select career path.•Coordinate FMLA with short-term disability and long-term disability plans, workers compensation claims, and personal leaves of absence in accordance with company policy.



Western International University

• United States
• Higher Education
• 1 - 100 Employee

• Senior International Enrollment Advisor

  • Jan 1999 - Jul 2006

  Promoted three times• Senior International Enrollment Advisor/ University Representative 2004-2007• International Enrollment Advisor II 2002-2003• International Enrollment Advisor I 2001-2002• Associate International Enrollment Advisor 1999-2000 Mentored and motivated new enrollment advisors to the University. Managed international admissions process including the development and implementation of the marketing plan. Conducted interviews for new enrollment advisors. Supervised the International Programs Office work-study students. Hired and managed numerous new educational representatives abroad, increasing WIU’s international visibility. Converted International leads to applicants to students-consistently enrolled approximately 120-140 yearly. Created and designed an OSEAS manual which was sent annually to education advisors in every US embassy.Improved, created and distributed WIU’s international marketing collateral. Represented WIU at educational and professional fairs and seminars both domestically and abroad.o Member of NAFSA and Arizona International Educators and represented WIU as a delegate and speaker to its yearly nationwide and statewide conferences. Spearheaded the Study AZ consortium. Instrumental in transitioning to SEVIS-by interfacing with multiple constituencies. Generated interest within corporations and English as a Second Language schools and WIU’s opportunities for their international employees/ student resulting in an increase in these types of visa holders at WIU. Collaborated with all departments at WIU to ensure the International student admission and registration processes was smooth and efficient, decreasing the admission decision time and process by 67%. Eliminated need for many ad hoc queries. Designed, implemented and administered data bases and reports that allowed information to be viewed more efficiently and conveniently.



University of Denver

• International Work Study

  • Sep 1995 - Dec 1998

  Compiled data for the Director.Assembled and sent marketing collateral.Created I-20 documents for foreign students who had applied and been admitted.Answered telephones and filed paperwork.Orchestrated the training of new employees. Supervised special projects. Assisted in the credential evaluation of Chinese transcripts. Processed and responded to new student inquiries and applications. Compiled data for the Director.Assembled and sent marketing collateral.Created I-20 documents for foreign students who had applied and been admitted.Answered telephones and filed paperwork.Orchestrated the training of new employees. Supervised special projects. Assisted in the credential evaluation of Chinese transcripts. Processed and responded to new student inquiries and applications.