Heather Strassel, MPA
Financial Officer at The American Business school of Paris- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
-
French Limited working proficiency
-
Greek Limited working proficiency
-
Spanish Elementary proficiency
Topline Score
Bio
Credentials
-
Global Educator
Know Your Lemons Foundation, Inc. -
Heartsaver First Aid CPR AED
American Heart Association -
Licensed Social Work Associate
Massachusetts Board of Registration of Social Workers -
Medication Administration
Massachusetts Department of Public Health -
Nonviolent Crisis Intervention Instructor
Crisis Prevention Institute -
Psychiatric Rehabilitation Practitioner
US Psychiatric Rehabilitation (USPRA)
Experience
-
The American Business School of Paris
-
France
-
Higher Education
-
1 - 100 Employee
-
Financial Officer
-
Sep 2022 - Present
-
-
Billing Officer
-
Mar 2022 - Sep 2022
-
-
-
The American University of Paris
-
France
-
Higher Education
-
200 - 300 Employee
-
Graduate Teaching Assistant
-
Jan 2022 - Jun 2022
• Observe and participate in the process of course curricular development for graduate level courses. • Prepare and deliver one or two lectures in coordination with course faculty. • Complete student evaluation process with a clear understanding of and adherence to FACTA regulations. • Manage a live-client project by coordinating with the client and expectations for student work on the project. • Assist the course faculty in organizing a study trip to Athens in Spring 2022. •… Show more • Observe and participate in the process of course curricular development for graduate level courses. • Prepare and deliver one or two lectures in coordination with course faculty. • Complete student evaluation process with a clear understanding of and adherence to FACTA regulations. • Manage a live-client project by coordinating with the client and expectations for student work on the project. • Assist the course faculty in organizing a study trip to Athens in Spring 2022. • Offer weekly office hours, tutoring or other assistance to students as needed. Show less • Observe and participate in the process of course curricular development for graduate level courses. • Prepare and deliver one or two lectures in coordination with course faculty. • Complete student evaluation process with a clear understanding of and adherence to FACTA regulations. • Manage a live-client project by coordinating with the client and expectations for student work on the project. • Assist the course faculty in organizing a study trip to Athens in Spring 2022. •… Show more • Observe and participate in the process of course curricular development for graduate level courses. • Prepare and deliver one or two lectures in coordination with course faculty. • Complete student evaluation process with a clear understanding of and adherence to FACTA regulations. • Manage a live-client project by coordinating with the client and expectations for student work on the project. • Assist the course faculty in organizing a study trip to Athens in Spring 2022. • Offer weekly office hours, tutoring or other assistance to students as needed. Show less
-
-
-
Ithaca Laundry
-
Greece
-
Non-profit Organizations
-
1 - 100 Employee
-
Research Fellow
-
Jan 2021 - Jun 2022
• Provide mobile laundry services to Athens’ most vulnerable populations. • Conduct primary research regarding services and service gaps for the homeless and near homeless in the city. • Coordinate with other NGO organizations to develop an online resource page. • Consult with organization on strategy and operationalization of new services to address need gaps identified through research. • Provide mobile laundry services to Athens’ most vulnerable populations. • Conduct primary research regarding services and service gaps for the homeless and near homeless in the city. • Coordinate with other NGO organizations to develop an online resource page. • Consult with organization on strategy and operationalization of new services to address need gaps identified through research.
-
-
-
Pine Street Inn
-
United States
-
Non-profit Organizations
-
100 - 200 Employee
-
Coordinator of Special Housing Initiatives
-
Feb 2017 - Jan 2020
• Provide leadership to case management teams which support over 900 chronically homeless individuals. • Responsible for the ongoing implementation & development of 8 varied programs / initiatives across the company. • Manage 1.2 million dollars in insurance billing per year. • Supervise two very different teams (4 people total): Public Benefits Enrollment Specialists and Medical High-Risk Case Managers. • Responsible for program content including the implementation of effective… Show more • Provide leadership to case management teams which support over 900 chronically homeless individuals. • Responsible for the ongoing implementation & development of 8 varied programs / initiatives across the company. • Manage 1.2 million dollars in insurance billing per year. • Supervise two very different teams (4 people total): Public Benefits Enrollment Specialists and Medical High-Risk Case Managers. • Responsible for program content including the implementation of effective practices & ensuring the provision of high-quality case management supports. • Assist Associate Directors and Director in the development & completion of outcome, annual & other mandated reports. • Develop positive relationships with partner agencies – for-profit, nonprofit, and governmental. • Train staff in Quality Controls, Programs, and Compliance relevant to their roles.
-
-
Nonviolent Crisis Prevention Instructor
-
May 2014 - Dec 2019
• Responsible for training company staff in Non-Violent Crisis Prevention and Interventions. • Engage with company administrators to enforce safety standards. • Collaborate with Head of Personnel Development and fellow instructor team to continue developing trainings within the company. • Complete all requirements of the Crisis Prevention Institute to maintain instructor certification.
-
-
CBFS Service Planning Coordinator
-
Sep 2015 - Feb 2017
• Responsible for supporting team members in achieving timeliness and quality of service planning activities and documentation. • Responsible for reporting of records to state authorities: led the achievement of 100% audit success. • Provide case management to a small caseload of individuals with co-occurring mental and physical health needs • Hire and supervise clinical interns to support individuals struggling with mental health and substance use issues at times of crisis.
-
-
CBFS Rehabilitation Specialist
-
Sep 2012 - Sep 2015
• Manage rotation of 13-person caseload – totaling roughly 23 people over 5 years. • Write treatment plans, psychosocial assessments, service notes, and other mandatory paperwork. • Ensure all relevant treatment and service documentation is accurate and up to date.
-
-
-
Banana Republic
-
United States
-
Retail
-
700 & Above Employee
-
Sales Support Associate
-
Jan 2006 - May 2017
• Implement corporate concepts in windows and on sales floor. • Conceptualize store layouts, merchandise, and visuals per company standards. • Ensure proper product placement in men's and women's sales areas. • Delegate tasks to associates to maintain positive customer experience. • Process cash register transactions and supervise cashiers. • Problem-solve solutions to customer concerns. • Maintain a clean and organized store and back room. • Cultivate a positive… Show more • Implement corporate concepts in windows and on sales floor. • Conceptualize store layouts, merchandise, and visuals per company standards. • Ensure proper product placement in men's and women's sales areas. • Delegate tasks to associates to maintain positive customer experience. • Process cash register transactions and supervise cashiers. • Problem-solve solutions to customer concerns. • Maintain a clean and organized store and back room. • Cultivate a positive customer shopping and employee working environment. Show less • Implement corporate concepts in windows and on sales floor. • Conceptualize store layouts, merchandise, and visuals per company standards. • Ensure proper product placement in men's and women's sales areas. • Delegate tasks to associates to maintain positive customer experience. • Process cash register transactions and supervise cashiers. • Problem-solve solutions to customer concerns. • Maintain a clean and organized store and back room. • Cultivate a positive… Show more • Implement corporate concepts in windows and on sales floor. • Conceptualize store layouts, merchandise, and visuals per company standards. • Ensure proper product placement in men's and women's sales areas. • Delegate tasks to associates to maintain positive customer experience. • Process cash register transactions and supervise cashiers. • Problem-solve solutions to customer concerns. • Maintain a clean and organized store and back room. • Cultivate a positive customer shopping and employee working environment. Show less
-
-
-
Vinfen
-
United States
-
Mental Health Care
-
700 & Above Employee
-
CBFS Relief Staff
-
Sep 2012 - Jan 2014
• Responsible for providing individual and group support and supervision to persons served with various psychiatric disabilities in a residential program. • Teach skills to enhance independence and quality of life. • Provide transportation, medication administration, meals and implementation of treatment plans. Responsible for ensuring a safe and healthy residential environment.
-
-
Residential Counselor II - Intensive
-
Oct 2010 - Sep 2012
• Provide services for 8 women with borderline personality disorder. • Develop, implement, and document treatment and interventions/objectives related to identified needs. • Evaluate the effectiveness of specialized services under the direction of supervisor. • Provide direct training and support for persons served in Dialectical Behavior Therapy. • Maintain and update documentation in individuals’ records and program records. • Communicate with and provide information to… Show more • Provide services for 8 women with borderline personality disorder. • Develop, implement, and document treatment and interventions/objectives related to identified needs. • Evaluate the effectiveness of specialized services under the direction of supervisor. • Provide direct training and support for persons served in Dialectical Behavior Therapy. • Maintain and update documentation in individuals’ records and program records. • Communicate with and provide information to interested parties such as state agencies, service providers, families, and physicians. • Assist clients to become fully integrated into their communities. • Acted as Program Human Right’s Officer from February 2011 – September 2012.
-
-
-
Maple Leaf Treatment Center (formerly Maple Leaf Farm Associates, Inc.)
-
Underhill, Vermont, United States
-
Student Intern
-
Sep 2009 - May 2010
• Engage with staff in various roles in residential substance abuse program. • Participate in therapy and education groups with clients and their families. • Interact with clients focusing on women's issues, understanding addiction and consequences of substance abuse. • Conduct qualitative research for case study. • Engage with staff in various roles in residential substance abuse program. • Participate in therapy and education groups with clients and their families. • Interact with clients focusing on women's issues, understanding addiction and consequences of substance abuse. • Conduct qualitative research for case study.
-
-
-
Gap Inc.
-
United States
-
Retail
-
700 & Above Employee
-
Stock Associate
-
Sep 2008 - May 2010
• Oversee weekly product shipments. • Organize and place products in store and stockroom. • Maintain positive customer experience on sales floor, in fitting rooms, and at the cash register. • Handle cash register transactions. • Oversee weekly product shipments. • Organize and place products in store and stockroom. • Maintain positive customer experience on sales floor, in fitting rooms, and at the cash register. • Handle cash register transactions.
-
-
-
Stepping Stones Too
-
Cotuit, Massachusetts, United States
-
Substitute Teacher
-
Jun 2008 - Aug 2008
• Assist teachers in classrooms varying in age from infant to 5 years old. • Monitor students during activities both indoor and outdoor. • Prepare classroom in the mornings and clean classroom at end of day. • Ensure the safety of students. • Assist teachers in classrooms varying in age from infant to 5 years old. • Monitor students during activities both indoor and outdoor. • Prepare classroom in the mornings and clean classroom at end of day. • Ensure the safety of students.
-
-
-
Cape Codder Resort & Spa
-
United States
-
Individual and Family Services
-
1 - 100 Employee
-
Lifeguard
-
Sep 2007 - Jan 2008
• Oversee daily operations of indoor water park at hotel. • Ensure patrons remained safe and followed rules. • Complete all mandatory checks and minor maintenance. • Documented paperwork as necessary. • Support other hotel staff during large events as needed. • Oversee daily operations of indoor water park at hotel. • Ensure patrons remained safe and followed rules. • Complete all mandatory checks and minor maintenance. • Documented paperwork as necessary. • Support other hotel staff during large events as needed.
-
-
-
Town of Barnstable
-
Government Administration
-
200 - 300 Employee
-
Lifeguard/Gate Attendant
-
Jun 2005 - Aug 2007
• Ensure patrons enjoy their time at the beach, while maintaining the safety and wellbeing of others. • Enforce beach rules as needed. • Conduct checks of parking lots, bathhouses, and other areas as needed. • Support other lifeguards with coverage as needed. • Conduct waterfront rescues as needed. • Participate in daily drills to ensure physical capabilities to complete job tasks. • Maintain active certification in American Red Cross Lifeguard training, Waterfront… Show more • Ensure patrons enjoy their time at the beach, while maintaining the safety and wellbeing of others. • Enforce beach rules as needed. • Conduct checks of parking lots, bathhouses, and other areas as needed. • Support other lifeguards with coverage as needed. • Conduct waterfront rescues as needed. • Participate in daily drills to ensure physical capabilities to complete job tasks. • Maintain active certification in American Red Cross Lifeguard training, Waterfront Lifeguard Certification, and Professional Rescuer CPR. Show less • Ensure patrons enjoy their time at the beach, while maintaining the safety and wellbeing of others. • Enforce beach rules as needed. • Conduct checks of parking lots, bathhouses, and other areas as needed. • Support other lifeguards with coverage as needed. • Conduct waterfront rescues as needed. • Participate in daily drills to ensure physical capabilities to complete job tasks. • Maintain active certification in American Red Cross Lifeguard training, Waterfront… Show more • Ensure patrons enjoy their time at the beach, while maintaining the safety and wellbeing of others. • Enforce beach rules as needed. • Conduct checks of parking lots, bathhouses, and other areas as needed. • Support other lifeguards with coverage as needed. • Conduct waterfront rescues as needed. • Participate in daily drills to ensure physical capabilities to complete job tasks. • Maintain active certification in American Red Cross Lifeguard training, Waterfront Lifeguard Certification, and Professional Rescuer CPR. Show less
-
-
-
Ramada Inn
-
United States
-
Leasing Residential Real Estate
-
400 - 500 Employee
-
Lifeguard
-
Aug 2005 - Jan 2006
• Oversee daily operations of pool and spa at hotel. • Ensure patrons remained safe and followed rules. • Follow proper daily pool closure protocol in coordination with maintenance staff. • Complete all mandatory checks and minor maintenance. • Documented paperwork as necessary. • Oversee daily operations of pool and spa at hotel. • Ensure patrons remained safe and followed rules. • Follow proper daily pool closure protocol in coordination with maintenance staff. • Complete all mandatory checks and minor maintenance. • Documented paperwork as necessary.
-
-
Education
-
The American University of Paris
MSc International Management, NGO and Misson-based Management -
Suffolk University - Sawyer Business School
Master of Public Administration (MPA), Non-Profit Management; State/Local Government -
Suffolk University - Sawyer Business School
Graduate Certificate, Non-profit Human Service Management -
Saint Michael's College
Bachelor of Arts, Psychology -
Bridgewater State University
Supplemental Courses -
Cape Cod Community College
Supplemental Courses -
Barnstable High School
High School Diploma