Investment Lending Manager

• Jul 2023 - Present

Associate Investment Lender

• Apr 2022 - Jul 2023

Financial Analyst

• Aug 2021 - Apr 2022

Client Services Manager

• Dec 2019 - Apr 2022

Storeman

• Jun 2019 - Nov 2019

Storeman @ Chin Chin Restaurant

• Jul 2018 - Jun 2019

Warehouse Manager

• Feb 2014 - Jul 2018

Responsibilities: • Process orders and deliveries • Plan multi-drop delivery routes to ensure efficiency • Maintain updated records of stock, deliveries, as well as invoices • Oversee stock control process to ensure stock rotation and availability • Liaise with customers and internal departments • Operate warehouse machinery, including forklift • Work in cool and frozen rooms • Adhering to OH&S requirements to ensure an incident free workplace Responsibilities: • Process orders and deliveries • Plan multi-drop delivery routes to ensure efficiency • Maintain updated records of stock, deliveries, as well as invoices • Oversee stock control process to ensure stock rotation and availability • Liaise with customers and internal departments • Operate warehouse machinery, including forklift • Work in cool and frozen rooms • Adhering to OH&S requirements to ensure an incident free workplace

Account Manager

• Feb 2013 - Jan 2014

Responsibilities: • Maintain existing and develop new client relationships by delivering exceptional customer service at all times • Ensure sales targets and other KPIs were met and exceeded • Attend industry trade shows and events to generate sales and build clientele *Looked after: VIC, TAS, SA, ACT & QLD* Responsibilities: • Maintain existing and develop new client relationships by delivering exceptional customer service at all times • Ensure sales targets and other KPIs were met and exceeded • Attend industry trade shows and events to generate sales and build clientele *Looked after: VIC, TAS, SA, ACT & QLD*

Account Manager

• Mar 2011 - Jan 2013

Responsibilities: • Deliver exceptional customer service to generate customer loyalty and referrals • Develop new client relationships through proactive approaches and effective identification of needs • Meet and exceed sales targets Responsibilities: • Deliver exceptional customer service to generate customer loyalty and referrals • Develop new client relationships through proactive approaches and effective identification of needs • Meet and exceed sales targets

Store Manager

• Sep 2004 - Feb 2011

Responsibilities: • Lead and motivate a team of up to 13 staff • Deliver skills and product training to ensure staff had the tools they needed to achieve targets • All aspects of staff recruitment and management, including rostering, appraisals and performance management • Manage escalated customer complaints • Oversee stock control processes to ensure stock availability and rotation Responsibilities: • Lead and motivate a team of up to 13 staff • Deliver skills and product training to ensure staff had the tools they needed to achieve targets • All aspects of staff recruitment and management, including rostering, appraisals and performance management • Manage escalated customer complaints • Oversee stock control processes to ensure stock availability and rotation

Store Manager

• May 2001 - Sep 2004

Sanity Music Stores - Manager Sanity Music Stores - Manager