Experience

Sunrise Medical Laboratories

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Client Service Coordinator

  • Dec 2016 - Jul 2019

  Greater New York City Area Coordinator of Client Services, 2016-2019 • Liaise between company and physician clients and service Manhattan to Lower Hudson Valley area. • Aid sales staff to establish new client accounts; strengthen client relationships through twice-monthly proactive outreach. • Conduct site surveys and train clients; prepare weekly status reports and respond to and resolve client issues. Client Service Coordinator, 2006-2009 • Coach clients and staff regarding using computer hardware… Show more Coordinator of Client Services, 2016-2019 • Liaise between company and physician clients and service Manhattan to Lower Hudson Valley area. • Aid sales staff to establish new client accounts; strengthen client relationships through twice-monthly proactive outreach. • Conduct site surveys and train clients; prepare weekly status reports and respond to and resolve client issues. Client Service Coordinator, 2006-2009 • Coach clients and staff regarding using computer hardware, obtaining lab results and set-up; generate reports for management. • Increased retention rate 98% by monitoring and reporting account activity; generated revenue by salvaging dormant accounts. Show less



Italmatch Chemicals

• Italy
• Chemical Manufacturing
• 200 - 300 Employee

• Customer Service Representative

  • 2015 - 2016

  Greater New York City Area • Supervised $24M in key accounts by analyzing inventory levels, purchasing raw materials and allocating inventory. • Managed products in a warehouse, coordinated ocean shipping, inland transportation and storage of hazardous chemicals.



Family Care Giver

• Caregiver

  • 2010 - 2016

  Greater New York City Area Full-time caregiver to a young child while working on achieving Master of Business Administration degree.



VNS Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Business Service Coordinator

  • 2005 - 2006

  Greater New York City Area • Assisted regional control manager and three support service managers with business services operations. • Managed patient medical files and performance evaluation ratings; analyzed and reviewed team billing data and reports.



LA Weightloss

• Health, Wellness & Fitness
• 1 - 100 Employee

• Assistant Manager

  • 2004 - 2005

  Greater New York City Area • Supervised team in direct sales of new products and services, educated consumers and trained sales team. • Maximized profit, controlled office expenses, achieved sales expansion goals, for top 3 products. • Increased consumer participation rate 30% by planning and executing strategic marketing campaigns.