Hea-Jin Pons
Manager, Talent Acquisition at Intercept Pharmaceuticals- Claim this Profile
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Bio
Credentials
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Recruiting and Talent Acquisition Certification
eCornellAug, 2021- Nov, 2024
Experience
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Intercept Pharmaceuticals
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United States
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Pharmaceutical Manufacturing
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300 - 400 Employee
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Manager, Talent Acquisition
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Aug 2023 - Present
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Senior Talent Acquisition Associate - Recruiter
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Jan 2022 - Aug 2023
- Lead full-lifecycle recruitment initiatives for below VP-level opportunities, including all stages from job requisition approval to hire and onboarding- Partner with hiring managers to develop job descriptions, select interview panels, facilitate interview scheduling, monitor the hiring process, and gather quantitative feedback for decision making- Proactively source prospective candidates for key and difficult-to-fill positions- Manage relationships with external vendors and staffing agencies Show less
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Talent Acquisition Associate
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Jan 2019 - Jan 2022
- Coordinate all aspects of interview scheduling (phone, video, in-person); manage onsite logistics for in-person interviews in the NY office; arrange candidate debrief calls for the interview panel- Book candidate travel and process related expense reimbursement- Manage the approvals process for candidate offers and process offer documentation; run background checks, reference checks, and drug screening for all incoming new hires- Manage new employee onboarding process, including document collection and employment authorization verification, welcome email, orientation schedule, new hire HR orientation presentation; create ADP accounts for new employees- Support the Human Resources Business Partners with communicating HR employee-related changes (onboarding, offboarding, promotion, name/title/manager, etc.) to relevant stakeholders in the organization- Manage contracting and invoicing processes for the Talent Acquisition function (external recruiting agencies and other recruitment-related service providers, DEI-related vendors, etc.) Show less
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Executive Administrator to President, U.S. Commercial & Strategic Marketing
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Aug 2015 - Jan 2019
- Member of the team that led the successful U.S. launch of Intercept’s first product Ocaliva® for the treatment of primary biliary cholangitis- Values Award Recipient, March 2018 National Sales Meeting- Supported the President of U.S. Commercial & Global Strategic Marketing, who oversees a team of 140+ employees and contractors, both in the corporate HQ office and field; responsibilities included: * Providing heavy executive calendar management, including Executive Leadership Team meetings (Board of Directors, Earnings) and departmental leadership meetings * Handling on-site logistics for dept. meetings, including WebEx/VC/presentation setup, meeting room reservations, office catering * Managing dept. catering budget and invoice processing * Arranging all aspects of executive travel, including air/ground transportation, hotel accommodations, event registrations, dining reservations, meeting logistics, and itinerary preparation * Tracking, filing and reviewing expense reports in accordance with company policy * Conserving executive’s time by reading, researching, and routing correspondence; drafting memos, letters and documents; collecting and analyzing information; initiating communications * Keeping executive on track by flagging outstanding items, including contract, requisition, and expense approvals- Supported the VP of Global NASH Strategic Marketing and his team- Acted as member/coordination lead for the U.S. Commercial Leadership and Operating Teams; responsibilities included: planning and calendaring all calls/meetings; managing logistics for offsite meetings and team-building activities; preparing and distributing meeting agendas, pre-work assignments and post-meeting action items; preparing, compiling and proofing presentation decks- Drafted and distributed internal communications on behalf of Commercial leadership team- Oversaw activities and provided coverage support for dept. administration team Show less
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The Leading Hotels of the World
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United States
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Hospitality
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200 - 300 Employee
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Executive Assistant to CEO, CFO & GC
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Feb 2013 - Aug 2015
- Supported the President & Chief Executive Officer and Senior Vice President & Chief Financial Officer with operational and administrative daily functions- Assisted the Vice President & General Counsel with vendor contract administration and preparation of legal documents; performed other tasks as needed- Assisted the Director of Analytics & Reporting with the preparation of various reports- Distributed written correspondence to the Executive Committee and company shareholders on behalf of senior management- Planned and coordinated international quarterly board meetings; collated and prepared presentation decks and other documents/materials in advance of these meetings- Coordinated domestic and international travel including air travel, ground transportation and hotel accommodations- Performed accounts receivable collections and related tasks, including preparing follow-up letters and emails to delinquent accounts- Maintained daily calendars by organizing/scheduling meetings and conference calls- Prepared expense reports in accordance with company policies and procedures- Reviewed communications from member hotels and escalated to CEO/CFO/GC as appropriate- Worked on various projects as assigned by management Show less
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Coordinator, Information Technology
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Jan 2011 - Jan 2013
- Provided project support by maintaining project plan documents, performing QA/UAT, and documenting bugs/issues in the development of proprietary business applications- Worked with IT director and business analyst to develop various types of user documentation, including technical "how-to" guides for company employees/clients, employee memos, and internal procedure manuals for IT staff- Planned meetings and conducted staff training for new software/hardware implementation- Led a cross-functional initiative to optimize employee onboarding/offboarding procedures- Monitored the LHW Help Desk portal to assign tasks/issues to the appropriate technician/department; ensured a timely resolution by following up with CSRs on open tickets; answered questions and resolved basic technical issues- Maintained accurate computer hardware inventory list to account for all leased/purchased PC and laptop equipment- Maintained staff attendance log to keep an accurate account of paid time-off for payroll purposes- Liaised with IT staff, other departments, and external contacts to facilitate effective communication and exchange of information Show less
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Robert A. Grossman, M.D.
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New York, New York, United States
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Office Administrator
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Jul 2006 - Apr 2010
- Managed the front office operations of a successful private psychopharmacology practice; acted as a gatekeeper to an in-demand psychiatrist/associate medical school professor - Fielded phone calls and recorded messages (heavy call volume, multiple lines), emailed correspondence, scheduled appointments, and maintained Outlook calendar/contacts - Prepared documents and organized database of files (paper/electronic) - Ordered and maintained office supplies and equipment - Liaised with external vendors, pharmaceutical sales representatives, and other health care providers - Prepared client invoices and handled bill collection - Handled tax documents, legal documents, and confidential medical records Show less
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NYU Center for Health and Public Service Research
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New York, New York, United States
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Research & Administration Assistant (Part-Time)
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May 2005 - Dec 2005
- Participated in an evaluation research project studying nutrition in NYC public schools; specific tasks included: researching, purchasing, and preparing testing materials, proofreading survey documents, administering on-site surveys, collecting observation data and entering data into Excel - Processed/filed paperwork, prepared expense reimbursement forms for Accounts Payable, prepared documents, ran office errands, sorted mail, stocked office supplies, and performed project-related web research Show less
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NYU America Reads/America Counts Program
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New York, New York, United States
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Tutor/Teacher Aide (Part-Time)
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Sep 2002 - May 2003
- Taught reading, writing, and mathematics to students of a pre-K/kindergarten class on both an individual and small group level - Assisted several teachers in classroom and extracurricular activities - Taught reading, writing, and mathematics to students of a pre-K/kindergarten class on both an individual and small group level - Assisted several teachers in classroom and extracurricular activities
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Education
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New York University
Bachelor of Arts (B.A.), Psychology & Sociology