Experience

Splash Box Marketing LLC

• United States
• Advertising Services
• 1 - 100 Employee

• 508 Remediation Specialist

  • Sep 2023 - Present



Continued

• United States
• E-Learning Providers
• 1 - 100 Employee

• Post Production Specialist

  • Feb 2023 - Sep 2023

  • Assisted with webinar production and post-production tasks including preparation of accessible course support materials, video editing, and management of course captions and written transcripts • Documented all tasks in a timely fashion using online project management tools • Collaborated with managing editors, continuing education administrators, and continuing education managers

• Course Production Assistant

  • Feb 2021 - Feb 2023



Western Carolina University

• United States
• Higher Education
• 700 & Above Employee

• Communication Department Killian 219 Lab Assistant

  • Aug 2020 - Nov 2020

  • Assisted students with class projects in Adobe Audition, InDesign, and Premiere Pro • Monitored lab capacity and maintained sanitation standards at all times • Recorded students’ attendance, support requirements, and class references for data analysis • Assisted students with class projects in Adobe Audition, InDesign, and Premiere Pro • Monitored lab capacity and maintained sanitation standards at all times • Recorded students’ attendance, support requirements, and class references for data analysis



All Pro Media

• United States
• Media Production
• 1 - 100 Employee

• Intern

  • May 2020 - Aug 2020

  • Created digital graphics, advertising materials, and both corporate and personal videos for outside clients and internal communications • Worked as a member of the team responsible for planning, shooting, and editing videos in-studio and offsite • Consistently maintained studio organization and appearance • Created digital graphics, advertising materials, and both corporate and personal videos for outside clients and internal communications • Worked as a member of the team responsible for planning, shooting, and editing videos in-studio and offsite • Consistently maintained studio organization and appearance



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Cast Member

  • Aug 2019 - Dec 2019

  • Delivered magical customer service in greeting, directing and otherwise assisting upwards of 40,000 guests a day • Collaborated with my fellow cast members to ensure guest safety and show flow • Demonstrated problem solving skills and adaptability in attraction operation and guest recovery • Recognized four times with “Four Keys” cards for guest service skills • Delivered magical customer service in greeting, directing and otherwise assisting upwards of 40,000 guests a day • Collaborated with my fellow cast members to ensure guest safety and show flow • Demonstrated problem solving skills and adaptability in attraction operation and guest recovery • Recognized four times with “Four Keys” cards for guest service skills



Old Navy

• United States
• Retail
• 700 & Above Employee

• Brand Associate

  • May 2019 - Aug 2019

  • Assisted an average of 40 customers per day in finding/selecting items and checking out • Regularly achieved daily sales and card promotion goals • Maintained merchandise display quality at all times • Demonstrated personable customer service in handling product returns and solving customer issues • Assisted an average of 40 customers per day in finding/selecting items and checking out • Regularly achieved daily sales and card promotion goals • Maintained merchandise display quality at all times • Demonstrated personable customer service in handling product returns and solving customer issues



The Expedite Group

• Apex, North Carolina

• Gift Wrapping Elf

  • Dec 2017 - Dec 2018

  Seasonal position involving: • Engaging customers in conversation • Guiding customers through the check-in and wrapping process • Organizing and sorting gifts by quantity and organization Seasonal position involving: • Engaging customers in conversation • Guiding customers through the check-in and wrapping process • Organizing and sorting gifts by quantity and organization



FLYING MACHINE THEATRE COMPANY

• United States

• Professional Actor

  • Mar 2017 - May 2017

  • Collaborated with a team of fellow actors to prepare long-form improvisational pieces • Developed active listening & flexibility skills • Performed five hour-long improvisational shows • Collaborated with a team of fellow actors to prepare long-form improvisational pieces • Developed active listening & flexibility skills • Performed five hour-long improvisational shows