Houmam Baccora
Sales & Business Development Executive at Serene Investments Group- Claim this Profile
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Bio
Dr Sarah Ross
I met Houmam 6 years ago as his RANEPA lecturer in Project Managenent related subjects. He showed all the attributes and competence required to lead a team, deliver scope specifed and do so with regard to relevant project methods and frameworks and ethical practice. I am sure his project and analytical skills remain relevant today and for these he is an asset to any organisation.
Shany Masood
Houmam was in my team for two and half years and have found him to be a valuable and reliable employee. Houmam has a positive attitude and is always willing to help others. He is flexible and willing to learn new concept, and continues to expand his knowledge on a daily basis. He enjoys being challenged with new tasks and is able to find creative solutions. I am very impressed with Houmam’s organizational skills. He has the ability to organize his time efficiently and is self-motivated. He is very personable and empathetic, effectively working with both the teaching and support staff in our department. Houmam has been a great resource to work with and strongly recommend him as a fully committed employee.
Dr Sarah Ross
I met Houmam 6 years ago as his RANEPA lecturer in Project Managenent related subjects. He showed all the attributes and competence required to lead a team, deliver scope specifed and do so with regard to relevant project methods and frameworks and ethical practice. I am sure his project and analytical skills remain relevant today and for these he is an asset to any organisation.
Shany Masood
Houmam was in my team for two and half years and have found him to be a valuable and reliable employee. Houmam has a positive attitude and is always willing to help others. He is flexible and willing to learn new concept, and continues to expand his knowledge on a daily basis. He enjoys being challenged with new tasks and is able to find creative solutions. I am very impressed with Houmam’s organizational skills. He has the ability to organize his time efficiently and is self-motivated. He is very personable and empathetic, effectively working with both the teaching and support staff in our department. Houmam has been a great resource to work with and strongly recommend him as a fully committed employee.
Dr Sarah Ross
I met Houmam 6 years ago as his RANEPA lecturer in Project Managenent related subjects. He showed all the attributes and competence required to lead a team, deliver scope specifed and do so with regard to relevant project methods and frameworks and ethical practice. I am sure his project and analytical skills remain relevant today and for these he is an asset to any organisation.
Shany Masood
Houmam was in my team for two and half years and have found him to be a valuable and reliable employee. Houmam has a positive attitude and is always willing to help others. He is flexible and willing to learn new concept, and continues to expand his knowledge on a daily basis. He enjoys being challenged with new tasks and is able to find creative solutions. I am very impressed with Houmam’s organizational skills. He has the ability to organize his time efficiently and is self-motivated. He is very personable and empathetic, effectively working with both the teaching and support staff in our department. Houmam has been a great resource to work with and strongly recommend him as a fully committed employee.
Dr Sarah Ross
I met Houmam 6 years ago as his RANEPA lecturer in Project Managenent related subjects. He showed all the attributes and competence required to lead a team, deliver scope specifed and do so with regard to relevant project methods and frameworks and ethical practice. I am sure his project and analytical skills remain relevant today and for these he is an asset to any organisation.
Shany Masood
Houmam was in my team for two and half years and have found him to be a valuable and reliable employee. Houmam has a positive attitude and is always willing to help others. He is flexible and willing to learn new concept, and continues to expand his knowledge on a daily basis. He enjoys being challenged with new tasks and is able to find creative solutions. I am very impressed with Houmam’s organizational skills. He has the ability to organize his time efficiently and is self-motivated. He is very personable and empathetic, effectively working with both the teaching and support staff in our department. Houmam has been a great resource to work with and strongly recommend him as a fully committed employee.
Credentials
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The Complete Web Developer Course 2.0
UdemySep, 2021- Nov, 2024 -
PRINCE2® Foundation Certificate
Global Certification InstituteMay, 2014- Nov, 2024
Experience
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Serene Investments Group
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United Arab Emirates
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Business Consulting and Services
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1 - 100 Employee
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Sales & Business Development Executive
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Jun 2022 - Present
• Providing tailored fit solutions to entrepreneurs and investors who wishes to set up their business in UAE relating to Mainland, Free zone and Offshore company formation. • Managing client portfolio and advising them on the most appropriate setup for their desired business activity. • Providing excellent customer service by increasing the satisfaction and quality of experience.• Displaying strong sales, negotiation, listening, empathy and organizational skills.• Managing prospects in the portal and consistently following up with the clients. • Keeping the clients updated of the application status and any issues arising, working closely with their account manager. Supporting the company formation assistant and the customer in gathering the required documentation to support license application in a timely manner through the clear explanation of the application process and its steps.• Continuously updating and maintaining the UAE business setup market knowledge.• Establishing good relationship with the clients • Proven sales experience in a target driven, KPI focused environment• Initiative and commitment, able to manage clients independently
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Calyp Coworking Dubai
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United Arab Emirates
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Executive Offices
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1 - 100 Employee
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Sales & Business Development Executive
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Jun 2022 - Present
• Conduct market research to identify selling possibilities and evaluate customer needs.• Set up meetings with potential clients and listen to their wishes and concerns.• Prepare and deliver appropriate presentations on services• Negotiate/close deals and handle complaints or objections• Participate on behalf of the company in exhibitions or conferences• Collaborate with team members to achieve better results• Gather feedback from customers or prospects and share with internal teams
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Deputy General Manager
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Aug 2021 - Mar 2022
• Managing the sales and ensuring high quality business activities with maximum quality, service and profitability for the company.• Ensuring that the sales team understands that the company’s profits and achievements are reflected in all its operations and activities.• Ensuring that the sales and company documents are legally and meet government and customs standards• Assist line manager in achieving maximum customer satisfaction in accordance with company plans. • Managing the sales and ensuring high quality business activities with maximum quality, service and profitability for the company.• Ensuring that the sales team understands that the company’s profits and achievements are reflected in all its operations and activities.• Ensuring that the sales and company documents are legally and meet government and customs standards• Assist line manager in achieving maximum customer satisfaction in accordance with company plans.
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Rich Time Group
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Russian Federation
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Retail Luxury Goods and Jewelry
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1 - 100 Employee
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Commercial Manager
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Jun 2014 - Jul 2021
• Coordinating and corresponding with watches luxury brands (placing orders, following shipment status and following up on documents, ensuring that account statement and company balance are in order, etc.)• Allocating watches in different stores based on the brand and the affordability to costumers.• Collecting feedback from clients to design a plan to reach highest customer satisfaction.• Advertising our brands in different media outlets and online.• Ensuring reasonable pricing of watches and accessories.• Performing market analysis periodically to be able to maintain a profit margin.
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DMCC (Dubai Multi Commodities Centre)
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United Arab Emirates
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Government Administration
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400 - 500 Employee
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Registration & Licensing Services Assistant
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Dec 2010 - Aug 2013
• Processing registration and licensing for companies : processing new company licenses, amendments, and license renewals• Ensuring that all applications for company registration meet compliance standards with Oraclecontract and are properly filed using the correct legal documents • Processing registration and licensing for companies : processing new company licenses, amendments, and license renewals• Ensuring that all applications for company registration meet compliance standards with Oraclecontract and are properly filed using the correct legal documents
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Levant
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Luxury Goods & Jewelry
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1 - 100 Employee
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Sales Executive
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May 2010 - Nov 2010
• Maintaining good customer service• Negotiated price, costs, delivery, and specifications with costumers• Distributed surveys, aiming to meet or exceed expectations in regard to customer service.• Followed sales trends and reported them to managers . • Maintaining good customer service• Negotiated price, costs, delivery, and specifications with costumers• Distributed surveys, aiming to meet or exceed expectations in regard to customer service.• Followed sales trends and reported them to managers .
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FedEx Services
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Truck Transportation
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700 & Above Employee
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Sales Supervisor
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Jul 2009 - Mar 2010
• Assisted in:o Leading, directing and motivating our team to achieve sales objectives.o Revising and implementing different sales strategies plans to achieve business goalso Identifying appropriate business targets.o Providing a professional and excellent customer service with existing and new customers.• Sales supervisor• Customer service supervisor ( dispute and conflict resolution)• Quality control supervisor to ensure adherence to company policies and procedures• Monitored calls and provided feedback to assist reps in meeting sales goals
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Sales Coordinator
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Jul 2008 - Jun 2009
• Accurate and timely quotations and pre-format invoices to customers• Processed inquires by phone, fax, email, and in-person• Met customers on company premises to conduct preliminary needs assessment• Maintained good relations with customers and remedied issues between clients and coworkers• Accurately execute purchases of material supplies for resale as required • Accurate and timely quotations and pre-format invoices to customers• Processed inquires by phone, fax, email, and in-person• Met customers on company premises to conduct preliminary needs assessment• Maintained good relations with customers and remedied issues between clients and coworkers• Accurately execute purchases of material supplies for resale as required
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Education
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2013 - 2015
Russian Presidential Academy of National Economy and Public Administration
MSc, Project Management -
2010 - 2012
University of Greenwich
Bachelor Degree, Business Administration, BA Hons -
2009 - 2010
Edexcel
Professional Diploma, Business Administration and Management -
2006 - 2009
Edexel
HND, Computing and Business Applications
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