Associate Supervisor, Data Analytics

• Jul 2023 - Present

Application Support Analyst

• Oct 2021 - May 2023

1. Manage availability, reliability, performance and disaster recovery readiness of mission-critical payments, settlement, depository, clearing and capital market systems, ensuring maximum system uptime, minimal business disruption, and optimal system response time, in accordance with the expectations of all stakeholders, international standards and best practices. 2. Undertake continuous systems and process improvements by benchmarking against standards and adopting models, best practices, and methodologies, and ensuring they are in accordance with guidelines and stakeholder expectations 3. Manage and provide round-the-clock (24 hours a day x 7 days a week) support services to stakeholders, ensuring that all reported incidents, problems and issues are resolved conclusively in the shortest possible duration, without any impact to business operations. 4. Rotate into development, business operations, product management, project implementation and other aspects of Financial Market Infrastructure function as part of the agile DevOps value chain. Participate in agile projects. 5.Provide value-added IT advisory and consultancy services to stakeholders via an in-depth understanding of the stakeholder’s business area, anticipating the needs of stakeholders, and continuously keeping abreast with developments in payments, settlement, depository, clearing and capital market systems 6. Translate current and future needs of stakeholders into IT solutions that enable the achievement of the stakeholders’ business objectives and strategic results 7. Manage relationships with stakeholders ensuring that IT services deliver stakeholder satisfaction, and ensuring that the IT services add value to the stakeholders. 8. Continuously keeping abreast with technology development to enable optimisation of the Bank’s IT infrastructure and application for the improvement of IT solutions delivery to business users Show less

Research Officer (Python Developer)

• Oct 2020 - Jun 2021

1. Develop Artificial Intelligence (AI) model using python to for PETRONAS Intelligent Constructability Review (i-CR) software. 2. The function of this model is to perform data cleansing using Natural Language Processing (NLP) to enable standardization across a document corpus, which helps build meaningful features and reduce noise that can be introduced due to many factors like irrelevant symbols, special characters, XML and HTML tags, and using Rule-Based Machine Learning (ML) method for discovering interesting relations between variables in large databases. It is intended to identify strong rules discovered in databases using some measures of interestingness. 3. This AI model will learn mapping between issues and recommendation where it identify sequences and patterns using cosine similarity which is a metric used to measure how similar the documents are irrespective of their size. Mathematically, it measures the cosine of the angle between two vectors projected in a multi-dimensional space.4. Based on cosine similarity, the rule based machine learning will display all related action items based on selected issues. Show less

Graduate Research Assistant

• Jan 2019 - Dec 2020

1. Teach & instruct undergraduate students on various subject which includes Structured Programming (C++), Fundamentals of Programming II (Visual Basic, VB) and Algrorithm & Data Structure (C#). 2. Plans & arranges the teaching syllabus for every session with accordance to the course outcome and programmer outcome set by the university.

Intern

• Sep 2017 - Apr 2018

1. Developing departmental dashboard using QlikSense for BTS-BI department. 2. Facilitate in several others departmental task such as compute the accrued amount for each project and monitoring the Project Management Workbench (PMW) on daily basis. 3. Appointed to be software tester for one of the projects, which is Data Migration in Business Object (BoBJ) 4.2. 4. Orchestrate multiple events for the company such as BI Capability Development & BI Learning Academy as core committee member. Show less

Research Assistant

• Jan 2016 - Apr 2016

1. Successfully conducting research and develop a mobile apps for smart home project which includes designing the interface, programs the front-end and back-end complete with database and perform testing on the product. 2. Expedite on other team’s project on the programming part that use Visual Basic (VB) to measure oxygen level in a breathing tank. This is a joint collaboration project between UTP & local fire rescue team. 1. Successfully conducting research and develop a mobile apps for smart home project which includes designing the interface, programs the front-end and back-end complete with database and perform testing on the product. 2. Expedite on other team’s project on the programming part that use Visual Basic (VB) to measure oxygen level in a breathing tank. This is a joint collaboration project between UTP & local fire rescue team.