Experience

Shopping.io

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Tech Support Lead

  • Sep 2021 - Present



GaziAntep Ltd.

• Amman Governorate, Jordan

• Projects & Operation Coordinator

  • Nov 2015 - Sep 2021

  I have experience in planning & executing small scale projects such as fast food restaurants , and small shops I follow up project works from design stage to construction and operation stage . I prepare Time Schedule Plan using MS-Project & Primavera P6 I do progress report to compare Actual progress against Planned Progress I follow up the high projects management standards during the Planning, executing & controlling till closing project . I have experience in the Jordanian legal procedures & Authorities process to obtain the operation permits Show less



King Abdullah II Design and Development Burea (KADDB)

• Armed Forces
• 1 - 100 Employee

• Production Engineer

  • Jan 2015 - Jan 2016

  Provide engineering support for production and maintenance activities to ensure maximum production. Perform engineering analysis to reduce downtime and outages. Evaluate current production activities and make recommendations for improvements. Implement cost reduction initiatives while maintaining high quality standards. Develop operating instructions and equipment specifications for production activities. Provides training and guidance to team members to accomplish production goals. Stay current with product specifications, engineering technology and production processes. Develop best practices to improve production capacity, quality and reliability. Investigate problems, analyze root causes and derive resolutions. Aid in budget preparation and monitor expenses and profitability. Show less



Etisalat

• Ajman

• Technical Sales Engineer

  • Jan 2014 - Jan 2015

  • Follow up with high profile individuals to research satisfaction levels and further promote the brand. • Empowered to resolve any customer dissatisfaction. • Make regular sales calls to designated accounts to sell product and cultivate customer satisfaction. • Informed prospects and clients of current marketing campaigns, promotions and recalls to position to their retail customers. • Used superior communication skills to act as a liaison between retail customers and corporate • Follow up with high profile individuals to research satisfaction levels and further promote the brand. • Empowered to resolve any customer dissatisfaction. • Make regular sales calls to designated accounts to sell product and cultivate customer satisfaction. • Informed prospects and clients of current marketing campaigns, promotions and recalls to position to their retail customers. • Used superior communication skills to act as a liaison between retail customers and corporate



Master Gold - Precious Metals Recovery

• Sharjah , Emirates

• Researcher & Developer

  • Nov 2013 - Apr 2014



IOT Lubricants, Shell Macro Distirbutor / Shell Marine Distributor of Jordan

• Jordan
• Oil and Gas
• 1 - 100 Employee

• Mechanical Sales Engineer

  • Oct 2012 - Oct 2013

  • To provide technical advice in lubricants business to direct accounts with IOT’s sales force on the use of the IOT lubricants portfolio and equipment applications. • Provide front line technical support to customers and sales staff including problem solving, troubleshooting and application advice for 80% of all front line technical issues. • This may be pro-active in line with Sales/Marketing effort and business objectives or reactive to customer complaints/claims or used oil analysis. • Provide basic failure diagnosis for lubrication related failure (e.g. bearing or gear) where lubricants quality or practices are in question. • Correctly specify appropriate IOT products to be used for specific applications (vehicles, machinery and equipment),including the specification of equivalent IOT product to replace a competitor’s product, for all lubricants products. Lead customer technical value projects and prepare and deliver documentation reports, customer plant/equipment audits, lubrication surveys, product rationalization audits and conduct field trials, as necessary to support the overall business strategy. Show less



Sigma Consulting Engineers

• Abdali / Amman / Jordan

• Supervision Engineer

  • Jan 2013 - Mar 2013

  Training experience for two months in the field of engineering supervision in Abdali Rotana Hotel under construction. Training experience for two months in the field of engineering supervision in Abdali Rotana Hotel under construction.