Experience

Rida International Travel and Tourism

• United Arab Emirates
• Travel Arrangements
• 1 - 100 Employee

• Product Manager (Europe)

  • Aug 2018 - Present

  Dubai, United Arab Emirates



Golden Nile Tourism Dubai

• Director Of Business Development

  • May 2017 - Aug 2018

  Dubai In Charge of all New Markets Approaches



National Travel Service (NTS Group)

• Director of Planning & International Sales

  • Jan 2009 - Aug 2018

  Cairo Governorate, Egypt Planning Department Formation / Functioning Every year we set up our annual plan of our contacts (according to the markets missing in our company and our management set targets of the year) Our main job is to collect all tour operators data (from different markets and different sources) and start to make our analysis about each tour operator from each market according to its activity (charter/individual/special groups/a la carte/diving etc…). Then we make the market survey about other… Show more Planning Department Formation / Functioning Every year we set up our annual plan of our contacts (according to the markets missing in our company and our management set targets of the year) Our main job is to collect all tour operators data (from different markets and different sources) and start to make our analysis about each tour operator from each market according to its activity (charter/individual/special groups/a la carte/diving etc…). Then we make the market survey about other competitors in same market and prepare reports sheets about packages comparisons each one against the other to get the general vision and conclusion about this market and these surveys allow us to prepare the most proper rates/packages After we get in positive/serious negotiation with any agent we start preparing the cooperation agreement including all duties of each party and the most important one is about payment conditions in order not to face any later misunderstandings.Moreover, our role is to follow the development of all new materialized tour operators and analyze their production/satisfaction from a season to another to evaluate the product and make all necessary modifications to achieve better results in the following seasons. Our job is also depending on collecting the main systems information from different markets where we can compare T/O packages both to reach the competition factor and get the net hotel/package rate of each one and start to work on the results to offer the market selling rates. We follow this system in each market specially with the Charter Business Markets My experience has covered most of the worldwide markets and through several years of connections all over the world I have got a lot of knowledge of different markets. General Experience - Daily tourism operations - Operations supervising - Programs Quotations (Classical/Safari/MICE & Incentives etc...and more Show less



Overseas

• Product Management

  • Sep 1997 - Aug 2018

  Preparing all annual plan of our new contacts Revising all weekly reports done by my assistants Approaching new markets which are not existing in our company Making sue all our partners needs are fulfilled Following up the daily operations/contracting/yielding of existing partners Making sue that all benchmark activity is being done properly



National Travel Service

• Planning & International Sales Manager

  • Sep 2006 - Dec 2008

  Cairo Governorate, Egypt Based on previous success achieved with the new connections done with MICE Tour Operators, the management decided to promote me to be responsible for all new business development and all new contacts and new tour operators. So I started to create this department from the scratch as it was not existing previously. I spent days and days over the internet search to reach tour operators selling destination Egypt and started to contact them to convince them to work with our company. Making all… Show more Based on previous success achieved with the new connections done with MICE Tour Operators, the management decided to promote me to be responsible for all new business development and all new contacts and new tour operators. So I started to create this department from the scratch as it was not existing previously. I spent days and days over the internet search to reach tour operators selling destination Egypt and started to contact them to convince them to work with our company. Making all market surveys, competition benchmark, budgeting, yielding activity, contracting etc,,, till we finalize the deal. Afterwards I have added to more members to this department.

• MICE Department Manager

  • Jan 2004 - Aug 2006

  Cairo Governorate, Egypt I started during that period to enlarge my connections with new MICE Tour Operators abroad in order to get more business through their channels. We also attended several MICE Exhibitions around the world such as EIBTM & IMEX and through these exhibitions we met several new tour operators and managed to get several confirmed groups.

• MICE Department Supervisor

  • Jan 2001 - Dec 2003

  Cairo Started to look after a new challenge of handling new segment in our company. This segment was very interesting one as I had to collect each single detail for the booked group. Even I used to make the groups site inspection myself, choosing hotels, restaurants, meetings venues, themes, team building etc.... This task gave me a lot of experience about the destination I am selling as I was involved in each detail of each winned group.



National Travel Service

• Head of Department

  • Jan 1999 - Dec 2000

  Cairo Responsible for supervising several Italian Tour Operators including Classical/Religious/Diving activities. I used to be responsible for the account business development and achieve the maximum revenue out of it.



National Travel Service

• Senior Tour Operator

  • Sep 1997 - Jan 1999

  Cairo During this period, I used to be responsible for handling Alpitour Group Italy busniess in Upper Egypt including daily bookings, agent confirmations, guides, branches arrangements, groups transportation, invoicing, money collection, customer problems on spot.



Highway Travel Egypt

• Tour Operator

  • Jun 1995 - Sep 1997

  Cairo Guvernorate, Egypt Highway Travel 1995 - 1997 1- Field Co-Coordinator at Highway Travel (1995) was responsible for meeting and assisting the clients at the Airport and set them through customs and formalities. Following up the clients during their stay till final departure. 2- Sales & Marketing Executive at Highway Travel (1995). Was responsible for collecting all rates requested for the different business from the various hotels all over Egypt (Cairo-Alexandria-Luxor-Aswan-Hurghada & Sharm)… Show more Highway Travel 1995 - 1997 1- Field Co-Coordinator at Highway Travel (1995) was responsible for meeting and assisting the clients at the Airport and set them through customs and formalities. Following up the clients during their stay till final departure. 2- Sales & Marketing Executive at Highway Travel (1995). Was responsible for collecting all rates requested for the different business from the various hotels all over Egypt (Cairo-Alexandria-Luxor-Aswan-Hurghada & Sharm) 3- Assistant Tour Operator at Highway Travel (1996) was responsible for assisting the Tour Operator in arranging the files (correspondence, reservations, etc…). 4- Tour Operator at Highway Travel (1996-1997) was responsible for an English Account (Charter Business) to Hurghada/Sharm/Cruise/Luxor & Aswan. I was arranging all the hotels/cruises reservations, guides, restaurants, transfers, invoices, etc…. After, was responsible for other English accounts beside used to send individual clients to Egypt. 5- After, I have been responsible for a Danish Account working with Egypt on weekly charter basis (Cruise+ Cairo / Sharm EL-Sheikh) and used to arrange all what mentioned above in addition to any tailor-made requests 6- I was the only one responsible for arranging and quoting the Safari Programs to Southern Sinai & The Western Desert 7- Left the company on Sept. 19997 due to better challenge found. Show less