Experience

FIRA International Ltd

• United Kingdom
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Administration Assistant

  • Oct 2022 - Present



ServiceLine

• Information Technology & Services
• 1 - 100 Employee

• Technical Support & HR Administrator

  • Jul 2001 - Oct 2022

• Technical Support & HR Administrator

  • Oct 2016 - Jul 2020

  Oversee day to day office operations such as receiving and distribution of daily post and deliveries.Maintain and manage coordination of employees records in relation to poor attendance to ensure consistent smooth running of the Bradford Factor.Liase with Senior HR advisor about new employees, organise and distribute new starter pack to those joining the business including organising inductions for all staff.Check and maintain employees have correct right to work (with no exception).Assist with adhoc projects such as GDPR database cleanse.Ensure HR system is accurate and up to date at all times.Assist with organising HR related meeting for managers including booking rooms, sending out relevant paperwork within policy time frames.Conduct exit interviews and ensure all company property are returned.Completing references for employees.Provide telephone/email support to customers by answering queries and providing relevant documents on request.Greet visitors promptly and advise relevant personnel of arrival.Book and execute board room meeting lunches as and when required and preparation of board room.Carry out other duties as requested to effectively support the Human Resources Department.

• Technical Support Administrator

  • Aug 2006 - Sep 2016

  Coordinate travel arrangements including booking hotels, car rental and airfare for engineers/Managing Director for off site locations.Schedule appointments and coordinate with job manager(s) in regards to maintaining that electronic diaries are updated.initiate, organise and maintain security details for staff working in high security settings including DBS, training as and when required to meet the demands of the business.

• Administrator

  • Jan 2005 - Aug 2006

  Supported Job Manager with smooth and efficient clerical support.Administer filing system keeping records well organised and easily retrievable by team members.Update logged calls from field engineers report.

• National Accounts Assistant

  • Feb 2003 - Dec 2004

  Support National Accounts Supervisor in maintaining excel spreadsheet on status of billing.Carried out essential data input.Managed internal system for logging of jobs to ensure consistent smooth running of department.

• Installations Coordinator

  • Feb 2002 - Jan 2003

  Deliver exceptional level of service to each customer to arrange suitable date/time for installation visit.Manage small team of engineers overseeing and maintaining accurate diary on day to day basis to ensure consistent smooth running of installations.Ensure all paperwork is closed down on completion of install and preparation of paperwork ready for invoicing.

• Clerical Assistant

  • Jul 2001 - Jan 2002

  Manage running of weekly reports.Maintained spreadsheets using excel.Answering relephones and perform clerical office duties.Assist Service Manager on adhoc basis.