Experience

Silicon Practice

• United Kingdom
• Software Development
• 1 - 100 Employee

• Customer Support Lead

  • Apr 2019 - Present

  In my current role, I manage and edit individual websites for GP surgeries around England. I am the point of contact for any changes to the sites and help answer any queries the practices may have about the use of the site. I also coordinate the rollout for multiple sites in certain areas, ensuring sites are sent to the practices on schedule and work together with each practice to get their site live - resolving any issues that may occur. Another part of my role is running the statistical analysis of the use for each site, and compiling that information to be sent to the practices each month. Show less



Nationwide Building Society

• United Kingdom
• Financial Services
• 700 & Above Employee

• Service Consultant

  • Dec 2017 - Present



Morrisons

• Swindon

• Sales Assistant

  • Oct 2015 - Aug 2016

  As part of the counters team at Morrisons, I was an integral part in making sure that the fresh prep for the salad bar and food to go was completed for each day to exceptional hygiene standards. I also served customers quickly and efficiently while also delivering excellent customer service and keeping up high presentational skills. While this position heavily involved team work, it was also one where intiative was needed to complete the tasks each day - I had to decide which tasks were the ones that most urgently needed to be done, and place those before others. Show less