Financial Analyst II Corporate Services

• Jul 2020 - Present

Assistant General Manager

• Aug 2012 - Jul 2020

• Conduct and coordinate all Human Resource functions as necessary •Manage the front desk, supervise shuttle drivers and maintenance personnel; ensure team building to encourage a positive and safe workplace. •Coordinate employee/employer relations disputes and resolutions, investigate issues, and interact with management to avoid liability to the company. •Ensure all guest are treated according to company standards with excellent customer services from the day they register to the day of check-out. Show less

Loaves and Fishes Program Director

• Jan 1998 - Apr 2013

A weekend meal program serving over 20,000 meals annually to homeless and low- income individuals •Management and training. Established procedures to manage and train staff and volunteer groups in preparation, safe-handling and serving food to 150-200 clients per operating day. •Financial. Implemented annual program budget. Solicit donations from existing sponsors and out-reach to new sponsors; organize fund raising events; continually manage agency’s purchasing budget; monitor supplier standards of service delivery; maintain appropriate inventory; research and purchase new equipment. •Client support. Developed working relationship with community-based social service agencies to provide counseling services; shelter; job training and education; financial aid including food stamps; and health care including drug rehabilitation and HIV/AIDS prevention. •Outreach. Organized informational presentations on clients’ needs to university students, youth groups, businesses leaders, parishes and potential sponsors. Show less

Human Resources Manager

• Dec 2005 - Aug 2012

Manger, Human Resources 2005 - 2012 •Manage human resources department, conduct training program for 75 employees annually; facilitated the update of Employee Handbook and Emergency Procedures into Spanish. Plan, coordinate and schedule Basic English courses for employees. •Responsible for hiring, and verifying candidates through E-Verify to ensure compliance of eligibility of all applicants, conduct background investigations, vetting, develop, interpret and administer benefits, and policies, procedures, and benefits.•Assist employees in selecting medical, retirement insurance plans, coordinate and conduct open enrollment and interpret benefit packages provided by the company. Assist employees with work life issues to include eligibility for social services and medical compensation. Investigate Workers Compensation claims and provide comprehensive reports. •Coordinate the performance evaluation program, interact with management to assess employee’s performance to set goals with and recommend promotions, salary increases, bonuses and awards. Responsible for employee/employer relations, provide counsel and work with managers to implement appropriate disciplinary actions as needed.•Partner with community organizations to post employment opportunities to attract qualified applicants; and the company supports the community and military personnel by donation hotel supplies. Show less

Accounts Receivable Manager

• Mar 2003 - Dec 2005

•Responsible for Accounts Receivable (A/R), accounts fulfillment, processed electronic transfers, credit card payments and bank deposits.•Processed weekly payroll, verified accuracy of time worked, leave, and overtime.•Processed daily receipts, audits and reconciliations, and managed petty cash disbursements.•Research and resolve billing disputes; and ensured customer services was provided to guest services.