Experience

Montano Wood Care Corp

• United States
• Consumer Services
• 1 - 100 Employee

• Executive Administrative Assistant Office Manager

  • Dec 2010 - Present

  ● Successfully implemented new and sustainable systems for more efficient workflows across the company. This increase in efficiency allowed the company to expand and take on more projects which led to growth in revenue. ● Served as lead liaison between executive leadership and employees, both administrative staff and field specialists, disseminating information on company wide initiatives and ensuring staff members’ priorities reflect company’s short and long term goals. ● Delegated responsibilities to and acted as direct supervisor to administrative staff. ● Project management of all jobs in each stage: inquiry, proposal & contracting, client onboarding, project launch, and project completion. ○ Management of project timelines and related personnel schedules for each project often with multiple projects running simultaneously. ○ Oversaw the tracking and follow up of requests, project progression towards deadlines, re-prioritization of tasks as needed, escalation of action items that required timely attention. ● Responsible for the ongoing maintenance of accounting systems including the preparation of deposits, sales reports, and invoices. ● Client management which included: managing inquiries from prospective clients, delivering project updates at key milestones, obtaining and maintaining clients’ business credentials, and providing excellent customer service. Show less