Experience

Al Makaan

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Human Resources Administrator

  • Jun 2021 - Present

  HR Operations | Payroll Administration | Employee Benefits Administration | Leave Management | Onboarding and Induction | Document Control | Employee Visa Processing | Labor Contract Management | Compliance and Audit | Record Keeping and Data Accuracy I am entrusted with the responsibility of standardizing processes, minimizing data inconsistencies, and improving employee engagement. My proven track record demonstrates my ability to ensure timely and accurate processing of personal requests, effectively manage databases to minimize data inconsistencies and reduce attrition and turnover through support during the induction process. Passionate about improving employee engagement, I have successfully administered employee benefits to enhance overall satisfaction and morale. My strong attention to detail is evident in efficiently maintaining and updating leave registers on a daily basis, processing monthly payroll accurately, and submitting salary statements promptly to the finance department for timely payments. I excel in managing employee entry and exit processes by handling access card processing and driving transaction document control to eliminate risks and maintain accurate records. Collaborating closely with the PRO, I have played a key role in activities related to employee visas and labour contracts, including new applications, renewals, and cancellations. Additionally, I actively contribute to day-to-day operations in the HR Department. I have significantly improved operational efficiency by ensuring that new joining formalities are completed on time and proactively following up on document renewals. I maintain seamless coordination with external partners, such as insurance vendors, to ensure legal compliance and foster effective collaboration. Supervising accurate data records, processing monthly payrolls, reconciling figures with the finance department, and providing staff guidance, I have effectively reduced errors and ensured audit compliance. Show less



Sumitomo Corporation

• Japan
• International Trade and Development
• 700 & Above Employee

• HR Assistant

  • Dec 2015 - Mar 2020

  Payroll Management | Process Efficiency | HR Software Implementation (Success Factor, Sage 300 People) | HRIS Updates and Employee Training | Record Management and Confidentiality | Compliance and Data Privacy | Employee Engagement Activities | JAFZA Portal Management As an HR Assistant, I brought a passion for supporting the human resources function and contributing to the success of the organization. With a strong foundation in HR operations and administrative tasks, I developed a diverse skill set that enabled me to effectively assist in various HR functions. In my role as an HR Assistant, I provided essential support in areas such as recruitment and onboarding, employee records management, benefits administration, and payroll processing. I was proficient in handling candidate screening, coordinating interviews, and assisting with the onboarding process to ensure a smooth and positive experience for new hires. In terms of employee records management, I had experience in maintaining accurate and up-to-date employee files, handling documentation related to personnel changes, and ensuring compliance with data privacy regulations. Moreover, I had a strong understanding of payroll processes and actively participated in payroll administration. This included assisting in the calculation and processing of payroll, verifying time and attendance records, and ensuring accurate and timely payments to employees. I have played a pivotal role in implementing HR software systems, such as Success Factor and Sage 300 People, to maintain streamlined employee records. I was proficient in managing the JAFZA Portal for salary amendments, letter generation, and gate pass issuance. I am dedicated to driving efficiency, accuracy, and employee satisfaction in payroll and HR operations. Show less



Caparol Arabia

• United Arab Emirates
• Building Materials
• 100 - 200 Employee

• HR and Administrative Coordinator

  • Mar 2013 - Apr 2015

  HR Operations Administration | Process Simplification | Recruitment & Onboarding | Documentation Management | Employee Benefits & Insurance | Stakeholder Management | Visa & Labor Compliance | Event Planning & Coordination As an HR & Administrative Coordinator, I had a proven track record of effectively managing diverse HR and administrative functions to support the smooth operations of the organization. I demonstrated a comprehensive understanding of HR policies, procedures, and best practices, playing a critical role in ensuring compliance and promoting employee satisfaction. I was responsible for various activities, including recruitment and onboarding processes. I collaborated with hiring managers to identify staffing needs, sourced candidates, and conducted interviews. Administratively, I excelled in maintaining organized systems and processes. This included managing calendars, scheduling meetings, coordinating travel arrangements, and handling expense reports. I was skilled in utilizing office productivity software to streamline administrative tasks and improve overall efficiency. Another crucial aspect of my role was employee records management. I maintained accurate personnel files, updated employee information, and ensured compliance with data privacy regulations. With meticulous attention to detail, I prioritized confidentiality and security of sensitive employee data. Collaboration was at the heart of my approach, as I worked closely with cross-functional teams and HR colleagues to support initiatives and drive positive change within the organization. I actively contributed to projects, such as employee engagement initiatives, training programs, and policy development, aiming to foster a positive work environment and enhance employee morale. Additionally, I worked closely with the Public Relations Officer (PRO) to handle the issuance, renewal, and cancellation of various employment documents such as visas, labour cards, and labour contracts. Show less



Alfa Exchange

• Dubai

• Customer Service Executive

  • Jul 2010 - Jan 2013

   Ensures and provides quality services to both internal and external customers.  Answering incoming calls and making appropriate transfers.  Giving appropriate answers to the clients’ queries.  Mentoring new staff to satisfy customer service requirements.  Recording details of inquiries, complaints and comments.  Accurately performs registration process for new and existing clients.  Communicate and coordinate with internal departments regarding TT.  Process all inward remittances and outward payments.  Handles Indian remittances, complaints and coordinates with the banks for details and possible solutions relates to complaints.  Efficient in speed remittance like western union, ARY and Instant Cash.  Prepare daily/weekly/monthly bank/exchange house reconciliation.  Feed Telegraphic Transfer in ADCB, Wall Street Exchange, UBAF and Indian banks. Show less



Focus Star Technical Services

• Dubai

• Administrative Assistant

  • Jan 2010 - May 2010

   Handle reception, attending calls and transfers to the concerned person.  Entering data into customers’ for clearing pending dues.  Database management.  Efficiently handling petty cash.  Handling travel arrangements for the General Manager.  Time and attendance management.  Manage and maintain office stationery.  Coordinating with the PRO for renewals of trade license, vehicle registration, employees’ visa etc.  Handle reception, attending calls and transfers to the concerned person.  Entering data into customers’ for clearing pending dues.  Database management.  Efficiently handling petty cash.  Handling travel arrangements for the General Manager.  Time and attendance management.  Manage and maintain office stationery.  Coordinating with the PRO for renewals of trade license, vehicle registration, employees’ visa etc.