Hayley O'Flynn

Senior Learning Content Developer at Professional Academy
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Contact Information
Location
Norwich, England, United Kingdom, GB

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Credentials

  • Using Virtual Scenarios to Create Effective Learning
    FutureLearn
    Jun, 2021
    - Sep, 2024
  • Level 3 Award in Animal Care
    The CPD Certification Service
    Jun, 2019
    - Sep, 2024
  • Illustrator CS6: Essentials
    eCareers Limited
    Sep, 2015
    - Sep, 2024

Experience

    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Senior Learning Content Developer
      • Jan 2020 - Present

      Professional Academy specialises in providing professional qualifications in Sales, Marketing, Digital Marketing, and Management as well as bespoke In-house training. My primary role is to design and create eLearning content using Articulate storyline. I build eLearning scorm packages based on the learning materials of the accredited institutes we work with to add value to our students' studies and learning experience.I also research, write and build from start to finish all new online only short courses which focus in detail on specific areas of our qualifications and new topics too.These eLearning packages are hosted on our Learning Management System which I am in charge of maintaining through building courses, adding content, enrolling users and creating assessments as well as adding general continual improvements to the site itself.Secondly I assist the marketing department in digital creative media. I have written blogs, filmed and edited videos for the company website, created video blogs for our YouTube channel which I help manage and contribute to content planning. Technical Skills Include:Final Cut ProAdobe Creative Cloud: PhotoshopPremiere ProAfter EffectsIllustrator.Totara LMS - an extension of Moodle

    • Learning Content Developer
      • Aug 2014 - Jan 2020

    • Admin Assistant
      • Jun 2014 - Jul 2014

      Carrying out an organisational project to help the office go paper free!Scanning all paper copies to digital formats and uploading to the crm system.Cataloging Course text books- data entry.Answering telephone calls.

    • United Kingdom
    • Newspaper Publishing
    • 1 - 100 Employee
    • Customer Assistant
      • Mar 2011 - Mar 2014

      Customer service in a business stationers supplier. Learning specific product knowledge to supply the office needs of consumers and businesses. Visual merchandising, POS, performance reviews on colleagues, 5 star training, stock audits, store layouts, working to targets, sales focused. Customer service in a business stationers supplier. Learning specific product knowledge to supply the office needs of consumers and businesses. Visual merchandising, POS, performance reviews on colleagues, 5 star training, stock audits, store layouts, working to targets, sales focused.

    • Editor
      • Sep 2010 - Aug 2012

      Editor and production assistant on marketing and promotional events Editor and production assistant on marketing and promotional events

    • Germany
    • Retail
    • Sales - Senior
      • Jun 2006 - Mar 2011

      Customer service for fashion footwear. Supervisory role for four years running the store alone on Sundays and when required. Cashing up, training new employees, performance reviews on colleagues, staff training meetings, visual merchandising, implementing new POS, daily team briefings, working against set targets, sales focused, communication between all levels of staff, organising new promotions. Customer service for fashion footwear. Supervisory role for four years running the store alone on Sundays and when required. Cashing up, training new employees, performance reviews on colleagues, staff training meetings, visual merchandising, implementing new POS, daily team briefings, working against set targets, sales focused, communication between all levels of staff, organising new promotions.

    • United Kingdom
    • 1 - 100 Employee
    • Video Editor
      • Sep 2010 - Sep 2010

      Editing a selection of cocktail tutorial videos for use on company website and for public viewing at an open day fayre. Editing a selection of cocktail tutorial videos for use on company website and for public viewing at an open day fayre.

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Camera operator and Editor
      • Sep 2007 - Oct 2009

      Shooting and editing promotional videos for student events to be shown on websites and around the university. Shooting and editing promotional videos for student events to be shown on websites and around the university.

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