Hayley Newberry

Project Manager at MOXFIVE
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Location
GE

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Experience

    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • Project Manager
      • Mar 2023 - Present
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Coordinator
      • Nov 2021 - Mar 2023
    • United States
    • Software Development
    • 1 - 100 Employee
    • Project Coordinator
      • Oct 2020 - Sep 2021

      · Monitor and respond to client requests for new job assignments. · Attend weekly client calls and provide weekly updates to clients on status of projects. · Aid Project Managers in selecting and recruiting technicians for client projects or job assignments. · Secure lifts, certificates of insurance, or other site-specific requirements prior to site installation date. · Provide back up to Project Managers during peak project times, vacation, etc. · Assist with billing jobs and projects to the accounting department, to ensure customer receives invoices in a timely manner. Show less

    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Project Coordinator
      • Aug 2019 - Mar 2020

      · Provide customer service while maintaining and monitoring client requests to ensure projects are completed on-time and within budget. · Conducted daily quality checks with the production department on in-house printed materials. · Work with internal departments to implement best solutions and processes for completing client requests and job tickets. · Convey custom artwork requests from clients to the studio department in a timely manner. Ensure client receives proofs from the studio department and continuously follow-up with client until edits or approval is received. · Attend weekly team meetings and monthly one-on-one meetings with Account Manager to discuss any important updates, points of progress that can be made and/or any help that is needed to be divided amongst the team members. Show less

    • United States
    • Security and Investigations
    • 100 - 200 Employee
    • Subcontractor Coordinator
      • Aug 2017 - Aug 2019

      · Ensure all accounts and service calls are updated within 48 hours of service calls being created by the client. · Order replacement parts for service calls that are needing a return trip or are requesting installation of specific equipment for the initial trip. · Create RMA’s and shipping labels for excess stock and defective equipment to be shipped back to the corporate office. Oversee an RMA view in CRM and continually update the status of the equipment until completion of the equipment being returned. · Successfully created SOP documents for training material on National Dispatch Center processes. · Help establish a growth of service assignments on Work Market platform and conducted bi-weekly conference calls with Work Market account manager to establish the needs of the company with performances and functions on the platform. Show less

Education

  • Georgia Southern University
    Bachelor of Science - BS, Sports Managem
    2011 - 2015

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