Experience

ADMA Biologics, Inc.

• United States
• Biotechnology Research
• 100 - 200 Employee

• Training and Development Manager

  • Apr 2022 - Present



Menzies Aviation

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Training Manager

  • Aug 2017 - Apr 2023



ASIG

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Training Supervisor

  • Feb 2016 - Apr 2023

  * Teaching new hires how to properly complete fuel sheets and tickets * Maintain training rosters * Assist with airline and FAA based audits * Facilitate instructor lead based training * Facilitate cbt based training * Aide in the development of the mentor program

• Administrative Assistant

  • Aug 2011 - Apr 2023

  * Assist in reconciling fuel discrepancies * Work directly with corporate employees to answer any questions or discrepancies related to the base * Work with employees to keep them in compliance with company polices * Process payroll and distribute checks * Manage and balance fuel books daily * Maintain and update all employee files while maintaining confidentiality * Assistant the General Manager with the day to day operational functions * Handle all accounts payables for… Show more * Assist in reconciling fuel discrepancies * Work directly with corporate employees to answer any questions or discrepancies related to the base * Work with employees to keep them in compliance with company polices * Process payroll and distribute checks * Manage and balance fuel books daily * Maintain and update all employee files while maintaining confidentiality * Assistant the General Manager with the day to day operational functions * Handle all accounts payables for the station * Process all end of month close process’ by specified deadlines * Work directly with airlines to resolve any issues they have in regards to fueling * Comply with airport regulations for quarterly custom and annual badge audits * Archive old documents * Resolve Technical Issues



Cross Country Home Services

• Sunrise, Florida

• Administrative Assistant

  • Jun 2008 - Aug 2011

  * Handle all paper work including vendor licensing, mail sorting, updating file creation and management. * Provide assistance to Supervisor and Department Manager. * Provide coaching/feedback on data entry corrections to the other administrators and make the necessary adjustments. * Train and Mentor new hires and existing associates. * Assist in the development and implementation of new department procedures. * Handle all paper work including vendor licensing, mail sorting, updating file creation and management. * Provide assistance to Supervisor and Department Manager. * Provide coaching/feedback on data entry corrections to the other administrators and make the necessary adjustments. * Train and Mentor new hires and existing associates. * Assist in the development and implementation of new department procedures.



The Answer Group (TAG)

• IT Services and IT Consulting
• 1 - 100 Employee

• Executive Customer Care Representative

  • May 2006 - Jun 2008

  * Dealt with customer complaints by communicating with BBB, AGO or the corporate office directly. * Provided solution for customer issues such as credits, cancellations, or getting services back online.

• Tier 3 Case Manager

  • May 2006 - 2008

  * Contacted customers who had issues or were dissatisfied with their service and assisted with resolving their issues.



Washington Mutal

• United States
• Financial Services
• 1 - 100 Employee

• Paid Intern Teller

  • Jun 2004 - May 2006

  * Recorded all transactions promptly, accurately and in compliance with bank procedures. * Balanced currency, cash and checks in cash drawer at end of each shift. * Answered inquiries regarding checking and savings accounts and other bank related products. * Recorded all transactions promptly, accurately and in compliance with bank procedures. * Balanced currency, cash and checks in cash drawer at end of each shift. * Answered inquiries regarding checking and savings accounts and other bank related products.