Experience

Great Lakes Advisors®

• United States
• Investment Management
• 1 - 100 Employee

• Client Service Associate

  • Feb 2021 - Present

  Handles Administrative and Office Management duties, as well as assists with the Client Service, Marketing, and Operations teams.Responsibilities Include, but not limited to:-Accounts Payable/Expense Reporting/Invoicing-Building and Distribution of Client Reporting -Curating Multi-Asset Strategy Request for Proposals (RFPs) for current/prospective clients-Conference Management & Event Planning -Secretary on 3 Committees

• Executive Administrative Assistant

  • Feb 2019 - Feb 2021

  Assistant to the CEO. Completed all Administrative & Office Management duties, as well as supported the Client Services, Marketing, and Operations teams as needed.



Self-employed

• Chicago,IL and San Diego, CA

• Personal Assistant

  • Apr 2018 - Jan 2019

  Provide multi-faceted services to entrepreneurs, career professionals, and businesses. - Screening calls, managing emails and bills - Running errands, house/pet sitting - Assistance with household duties and cooking during live-in assignments or as needed. - High-level organization (especially during an employer relocation). - Brand assistance in the form of overall design-related needs; creation of PowerPoint Presentations, Interior Design, Event Planning, Social Media, etc. - Entrusted with confidential or personal matters such as the care of sick pets or open access to employer’s homes, safes, finances, and documents. Show less



ResMed

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Customer Service Representative

  • Apr 2017 - Mar 2018

  CSR; place orders, process RMA's, and handle all general customer service inquiries CSR; place orders, process RMA's, and handle all general customer service inquiries



Governor Animal Clinic

• San Diego, California

• Customer Service Representative

  • Oct 2016 - Feb 2017

  Receptionist: customer service, clerical duties: phone triage, filing, scheduling, cash management. Key holder. Receptionist: customer service, clerical duties: phone triage, filing, scheduling, cash management. Key holder.



Jimbo's

• United States
• Retail
• 1 - 100 Employee

• Cashier

  • Nov 2014 - Oct 2016

  Exceptional customer service and accuracy is expected since Jimbo's is a small locally run organic grocery chain in San Diego. Providing the best quality organic food is at the core of their values, and we strive to maintain excellence. Exceptional customer service and accuracy is expected since Jimbo's is a small locally run organic grocery chain in San Diego. Providing the best quality organic food is at the core of their values, and we strive to maintain excellence.



Pier 1

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Aug 2010 - Oct 2014

  At Pier 1 Imports, I strived to promote customer satisfaction in all aspects of their shopping experience. As a manager, It was my job to assure customers were approached by associates using the six selling standards: a warm greeting, ask them what brought them in today, tell them something new, check back with them, quick and efficient check out, and give them a reason to return. The Brickyard location I worked at was a high performance location which expected excellence out of it's team members. In addition to maintaining customer service, I also overlooked our Mindshare survey results, listening to the customers needs and expectations, and was in charge of the inventory adjustments within the store. I also facilitated daily sales chats with every associate to maintain cyclical performance, and assisted in store maintenance including, but not limited to, store upkeep and visual merchandising. Finally, as a key holder, I was responsible for safely opening and closing the store and handling cash earnings/drops. I took pride in my position as a manager, and accepted each challenge it threw my way. Show less



Baby Dolls Boutique

• Sales Associate

  • Sep 2009 - Jul 2010

  Being a small boutique, you quickly learn that each and every customer is crucial, and their experience should reflect such. As a sales associate, I maintained excellent customer service, suggested merchandise, and was able to connect with them on a personal level. As a key holder, I open/closed the store, handled store earnings, and was responsible for creating a cleanly store environment. Additionally, I was able to use my artistic background in designing our store window display. Being a small boutique, you quickly learn that each and every customer is crucial, and their experience should reflect such. As a sales associate, I maintained excellent customer service, suggested merchandise, and was able to connect with them on a personal level. As a key holder, I open/closed the store, handled store earnings, and was responsible for creating a cleanly store environment. Additionally, I was able to use my artistic background in designing our store window display.