Hayley Ferraro Assoc CIPD (she/her)
Senior Learning & Development Advisor at Bates Wells- Claim this Profile
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Bio
Kellie Barton-White
Hayley is a very conscientious and diligent person who prides herself in thinking deeply about the people issues that she encounters in her role. She has a strength in project management and well being issues which she manages sensitively and thoroughly.
Louise Goodheart-Smithe
Hayley is a wonderful, supportive team player who cares deeply for her work and the people that she is helping and working with. Hayley multitasks well, undertaking numerous HR projects e.g. hybrid working and approaches them head on, asking the questions that others often do not. Hayley genuinely cares about supporting people, whether that be through an IP claim or handling sensitive issues, and is professional but demonstrates empathy and emotional intelligence. A rare combination. Hayley is an absolute pleasure to work with.
Kellie Barton-White
Hayley is a very conscientious and diligent person who prides herself in thinking deeply about the people issues that she encounters in her role. She has a strength in project management and well being issues which she manages sensitively and thoroughly.
Louise Goodheart-Smithe
Hayley is a wonderful, supportive team player who cares deeply for her work and the people that she is helping and working with. Hayley multitasks well, undertaking numerous HR projects e.g. hybrid working and approaches them head on, asking the questions that others often do not. Hayley genuinely cares about supporting people, whether that be through an IP claim or handling sensitive issues, and is professional but demonstrates empathy and emotional intelligence. A rare combination. Hayley is an absolute pleasure to work with.
Kellie Barton-White
Hayley is a very conscientious and diligent person who prides herself in thinking deeply about the people issues that she encounters in her role. She has a strength in project management and well being issues which she manages sensitively and thoroughly.
Louise Goodheart-Smithe
Hayley is a wonderful, supportive team player who cares deeply for her work and the people that she is helping and working with. Hayley multitasks well, undertaking numerous HR projects e.g. hybrid working and approaches them head on, asking the questions that others often do not. Hayley genuinely cares about supporting people, whether that be through an IP claim or handling sensitive issues, and is professional but demonstrates empathy and emotional intelligence. A rare combination. Hayley is an absolute pleasure to work with.
Kellie Barton-White
Hayley is a very conscientious and diligent person who prides herself in thinking deeply about the people issues that she encounters in her role. She has a strength in project management and well being issues which she manages sensitively and thoroughly.
Louise Goodheart-Smithe
Hayley is a wonderful, supportive team player who cares deeply for her work and the people that she is helping and working with. Hayley multitasks well, undertaking numerous HR projects e.g. hybrid working and approaches them head on, asking the questions that others often do not. Hayley genuinely cares about supporting people, whether that be through an IP claim or handling sensitive issues, and is professional but demonstrates empathy and emotional intelligence. A rare combination. Hayley is an absolute pleasure to work with.
Experience
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Bates Wells
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United Kingdom
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Law Practice
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100 - 200 Employee
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Senior Learning & Development Advisor
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Aug 2023 - Present
Responsible for evolving the firm wide learning and development strategy. Working to develop a wide range of training courses and development programmes to ensure our people get the most out of their career at Bates Wells.
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Senior HR Advisor
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Jan 2021 - Aug 2023
Supporting Employment, Dispute Resolution and Real Estate departments as well as dealing with a range of HR areas including employee relations, absence management, policies & procedures, performance management, recruitment and grievances and disputes.
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HR Advisor
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Jan 2020 - Dec 2020
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Senior Trainee Recruitment & HR Advisor
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Jun 2016 - Jan 2020
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Clyde & Co
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United Kingdom
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Law Practice
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700 & Above Employee
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Legal Trainee Recruitment and Development Executive
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Jan 2012 - Jun 2016
Clyde & Co is a global law firm with a pioneering heritage and a resolute focus on its core sectors of aviation, energy, infrastructure, insurance, marine, and trade. With over 1,800 lawyers operating from 45 offices and associated offices in six continents, the firm advises corporates, financial institutions, private individuals, and governments. The firm has an unrivalled reputation for its work in emerging markets, being the largest international firm in the Middle East and with a rapidly expanding network across Asia, Latin America and Africa. Show less
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Graduate Administrator
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Jul 2009 - Dec 2011
- Managing the firm's end-to-end paralegal recruitment function including liaising with partners regarding their requirements, briefing agencies, screening CVs, organising and running interviews and coordinating the new joiner process- Organising and attending law fairs- Responding to student and trainee queries- Managing the firm's work experience program- Coordinating the training contract and vacation scheme recruitment processes including Initial screening of applications, running assessment centres and open days and candidate management and on boarding- Coordinating the summer vacation scheme program including training sessions, seat placements and social events- Administrating the NQ offer process- Generating monthly reports on trainees and paralegals - Delegating to a temporary administrator- Supporting the Graduate Manager on all aspects of the trainee development program Show less
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CMS UK
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United Kingdom
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Law Practice
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700 & Above Employee
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Learning and Development Administrator
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Jan 2009 - May 2009
Research and organising the CEE new joiners induction in the London office.
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Graduate Administrator
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Jun 2008 - Jan 2009
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BDO UK LLP
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United Kingdom
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Accounting
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700 & Above Employee
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Graduate Administrator (Intern)
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Jul 2006 - Jan 2007
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Education
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2022 - 2022
CIPD Qualifications
Business Partner Practitioner Course -
2015 - 2016
Acacia Learning
CIPD, Level 5 Diploma in Human Resource Management -
2004 - 2008
University of Portsmouth
BA (HONS) Business Studies
Community
