Hayley Brown

Member Services Manager at Cornwall Pension Fund
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Contact Information
us****@****om
(386) 825-5501
Location
St. Austell, England, United Kingdom, UK

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Credentials

  • MCIPPdip
    The Chartered Institute of Payroll Professionals (CIPP)

Experience

  • Cornwall Pension Fund
    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Member Services Manager
      • Aug 2022 - Present

    • Senior Pensions Technical Officer
      • Oct 2019 - Aug 2022

    • Pensions Technical Officer
      • Oct 2015 - Oct 2019

  • Capita Pension Solutions
    • United Kingdom
    • Financial Services
    • 400 - 500 Employee
    • Pensions Administrator
      • Jan 2015 - Oct 2015

      Administrating pension benefits for the LGPS at West Sussex County Council Administrating pension benefits for the LGPS at West Sussex County Council

  • Mercer
    • United States
    • Professional Services
    • 700 & Above Employee
    • Pensions Administrator
      • Jun 2013 - Dec 2014

      Working as part of a team providing an accurate, reliable and high standard of inbound and outbound response and resolution of enquiries across a range of member services including; pensioner payroll, pension scheme, flexible benefits and OneView help lines. Using my knowledge & skills to satisfactorily answer enquiries through a “One and Done” philosophy, demonstrating excellence in service and member experience. Working as part of a team providing an accurate, reliable and high standard of inbound and outbound response and resolution of enquiries across a range of member services including; pensioner payroll, pension scheme, flexible benefits and OneView help lines. Using my knowledge & skills to satisfactorily answer enquiries through a “One and Done” philosophy, demonstrating excellence in service and member experience.

  • HomeQuest Lettings
    • PA to Managing Director
      • Jun 2012 - May 2013

  • Angel Fulfilment Services
    • Account Manager
      • Jan 2011 - Jun 2012

Education

  • University of Worcester
    Foundation degree, Pensions Administration and Management
    2015 - 2017
  • Bodmin College
    2000 - 2005

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