Hayley Bollons

Customer Support Manager at Air Vent Technology
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK

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5.0

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Lucy Grace Thomas

Hayley is a dedicated and ambitious individual. She strives to achieve the best results possible along with her team to aid in the club's success. The role she undergoes with local and national charities is inspiring and she is an outstanding role model for all. She maximises her team's strengths and uses these to create results along with developing each individual. Hayley will go on to make a brilliant and strategic club manager in the future.

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Experience

    • United Kingdom
    • Mechanical Or Industrial Engineering
    • 1 - 100 Employee
    • Customer Support Manager
      • Mar 2021 - Present

    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Leisure Club Manager
      • May 2018 - Oct 2020

    • United Kingdom
    • Hospitality
    • 100 - 200 Employee
    • Health Club Manager
      • May 2015 - May 2018

    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Deputy Health Club Manager
      • Dec 2010 - May 2015

      As deputy manager i am involved in the retention programmes, membership sales, marketing plans and monthly budgeting of the club to meet our targets. I organise the training for all our staff, working on their personal development plans to encourage getting the best out of them. I oversee all our member social, charity and community projects working with local British Heart Foundation raising money for the Royal Surrey hospital and more recently becoming a champion for Dementia Friendly Surrey involving my nutrition and fitness knowledge from personal training to run programmes for those with disease from the health club. I have recently graduated IHG Talent academy a development programme using the company's brand promises to progress us with workshops and business assignments. I am part of The Loop & it's chairperson, being an ambassador enables me to impact and interact with the rest of the hotel on a much greater scale. Show less

    • Lifestyle Consultant
      • Nov 2008 - Dec 2010

      As a lifestyle consultant I was very much involved in customer service side of the business taking on reception duties and organizing bookings. Completing my level 2 gym instruction and level 3 personal training qualifications, I took on taking control of our gym induction programmes and then went on to teach classes such as aqua aerobics and circuits. After completing my level 3 NVQ in management I gained promotion to deputy club manager.

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Health Care Advisor
      • Jan 2007 - Dec 2008

      Starting off as a sales assistant on the tills, i then took my health care advisor exam to enable me to advise on various medications. I was then put in charge of opening and closing the store on Saturdays as well as price checking and stock rotation & coordinating deliveries. Whilst there the store was given a full refurbishment which saw everything in the shop rebuilt and each area re merchandised. Starting off as a sales assistant on the tills, i then took my health care advisor exam to enable me to advise on various medications. I was then put in charge of opening and closing the store on Saturdays as well as price checking and stock rotation & coordinating deliveries. Whilst there the store was given a full refurbishment which saw everything in the shop rebuilt and each area re merchandised.

Education

  • Farnborough College of Technology
    Higher National Diploma, Sports and Exercise
    2006 - 2008
  • Ash Manor Secondary School
    GCSE
    2001 - 2006

Community

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