Ecommerce Manager

• Mar 2023 - Present

Ecommerce & Retail Operations Manager

• May 2022 - Mar 2023

Ecommerce and Customer Service Manager

• Aug 2021 - Mar 2022

Ecommerce and Customer Service Coordinator

• Sep 2018 - Aug 2021

Styling Sales Coordinator

• Jun 2018 - Sep 2018

Manage and facilitate five freelance stylists and their appointments.Manage scheduling and walk-in appointments for freelance and in-house stylist.Support the connection and growth of relationships with the store’s highest valued customers.

Via C Sales Professional

• Oct 2017 - Jun 2018

Consistently seek new trend and product knowledge to act as an expert for the customerOpen new Nordstrom Rewards accounts as a means of building customer relationshipsWork as a team player to ensure each customer receives the best service possible.Reached goal of 100K net sales in the first two months.aided in company-wide women's RTW inventory to ensure internal product accuracy

Ecommerce/Omni Merchant Coordinator- Women's RTW

• Aug 2015 - Aug 2017

Coordinate item set-up, compile financial reporting, set-up progress, and various other recaps on a weekly basis. Work with marketing team to outline trends and how to properly present them via email and social media outlets. Coordinate sample and copy procurement for each upcoming season launch. Maintain and update the multiple worksheets and databases with information pertaining to sample, copy and photo shoot coordination. Act as liaison between the buying team and vendors in order to complete all tasks necessary for styles going live on bergdorfgoodman.com. Show less

Public Relations Assistant/ Intern

• Apr 2015 - Jul 2015

Assisted in developing press material including, but not limited to, tailored pitch letters, press releases, media alerts, and post-event recaps to strategically place clients within targeted media outlets Prepared efficient and appropriate contact lists, formatted contact lists, and blasted pitches to 100+ contacts for media placements by utilizing Cision Point. Secured nine NBA Draft prospects to attend our NBA Draft Gifting Suite. Draftees included Chris McCullough, RJ Hunter, Myles Turner, and Kristaps Porzingis Helped coordinate BET Experience celebrity gifting suite in Los Angeles for Avianne & Co., gifting celebrities such as Kelly Rowland, Floyd Mayweather and Soulja Boy. Show less

Public Relations Intern

• Jan 2015 - Jun 2015

Helped jumpstart the process in finding a new PR agency for LaFiorentina by contacting and coordinating meeting with firms in the Greater New York Area. Helped create and curate branded content for social media platforms to garner more followers. Aided Administrative Director in organizing and ensuring all major retailers orders were correct Processing orders through outlets such as merchantry and shopify Helped jumpstart the process in finding a new PR agency for LaFiorentina by contacting and coordinating meeting with firms in the Greater New York Area. Helped create and curate branded content for social media platforms to garner more followers. Aided Administrative Director in organizing and ensuring all major retailers orders were correct Processing orders through outlets such as merchantry and shopify

Sales Associate

• Mar 2013 - Jun 2014

insured organized floor sets and attractive window displays stocked large shipments of merchandise per week strengthened great interpersonal skills and acquired knowledge about retail insured organized floor sets and attractive window displays stocked large shipments of merchandise per week strengthened great interpersonal skills and acquired knowledge about retail

Vice President of Membership Development

• May 2013 - May 2014

Successfully managed the chapter’s membership education and developmental programs.Delegated and managed the New Member Educators and the Alumnae Programming Coordinator.Communicated and networked with International Headquarters and the Alumnae Association

New Member Educator

• Aug 2012 - May 2013

Worked under the Vice President of Membership DevelopmentConduced a 6 week long program involving weekly activities, meetings, and events that reflected the views, history, and safety of Delta Phi Epsilon Sorority for the new members. These events were to help both new members and active members ensure appropriate relationships with each other leading to initiation

Marketing Intern

• May 2013 - Jun 2013

JIBE is a social recruiting platform integrating Facebook and LinkedIn with the job search process. Connecting job seekers and employers using relevant social connections, and allow job seekers to show companies who they know within their organization right when they submit an application for a job. With this company, I worked directly with JIBE software to update and maintain job postings to help jobs seekers find the employers listings efficiently. JIBE is a social recruiting platform integrating Facebook and LinkedIn with the job search process. Connecting job seekers and employers using relevant social connections, and allow job seekers to show companies who they know within their organization right when they submit an application for a job. With this company, I worked directly with JIBE software to update and maintain job postings to help jobs seekers find the employers listings efficiently.

Public Relations Intern

• Sep 2012 - May 2013

Maintained customer communication by updating customer mailing lists and phone/fax/e-mail lists. Distributed sales information by receiving, sorting, and routing mail to regional sales groups. Planned sales meetings by verifying dates and locations with road sales reps Enhanced customer relations by producing and distributing quarterly newsletters; answering questions not resolved by field sales staff; referring inquiries to appropriate resource. Maintained customer communication by updating customer mailing lists and phone/fax/e-mail lists. Distributed sales information by receiving, sorting, and routing mail to regional sales groups. Planned sales meetings by verifying dates and locations with road sales reps Enhanced customer relations by producing and distributing quarterly newsletters; answering questions not resolved by field sales staff; referring inquiries to appropriate resource.