Experience

RoboDel

• Armenia
• IT Services and IT Consulting
• 1 - 100 Employee

• Co-Founder and COO

  • Jan 2021 - Present

  Crafting the future. Making last-mile delivery CHEAPER, FASTER, SAFER with autonomous self-driving robots Crafting the future. Making last-mile delivery CHEAPER, FASTER, SAFER with autonomous self-driving robots



Touching Armenia

• Business Consultant/ Project manager

  • Apr 2019 - Dec 2020

  - Full cycle business processes development and management- Acting as a primary contact between the customer and the IT team- Defining, planning and development of software and its features- Organizing and overseeing the preparation of Marketing strategy and promotion plan with Marketing team- Financial overview and forecasts- Full cycle Operational restructuring- Legal counseling - Full cycle business processes development and management- Acting as a primary contact between the customer and the IT team- Defining, planning and development of software and its features- Organizing and overseeing the preparation of Marketing strategy and promotion plan with Marketing team- Financial overview and forecasts- Full cycle Operational restructuring- Legal counseling



Globbing

• United States
• Retail
• 1 - 100 Employee

• Chief Operating Officer

  • Oct 2018 - Aug 2020

  - Developed growth strategy focused both on financial gain and customer satisfaction- Managed and oversaw all legal aspects locally and internationally.- Established new companies in foreign jurisdictions (Kazakhstan, USA)- Was part of Franchise planning team- Was the point of contact at audits, service review meetings, external events and promotional opportunities- Worked closely with the IT team for creating new software and features- Built long-term relationships with new and existing partners and staff- Researched, identified and mapped business strengths and customer needs based on industry trends- Promoted, monitored, analysed and reported on the effectiveness of projects to meet strategic and income generation objectives.- Used knowledge of the market and competitors, identified and developed Globbing’s unique selling propositions and differentiators. - Monitored and regularly reported on key performance indicators within areas of responsibility and took appropriate actions to achieve improved service delivery and business objectives.- Managed all finance, legal and accounting development process and ensured compliance to government policies and regulations- Provided expert advice and recommendations to the CEO on strategic and day to day operational imperatives including the implications of major policy decisions, Globbing’s resourcing and - performance, and strategies for managing critical incidents- Took responsibility for the day-to-day management of senior staff and maintained operational oversight across the organisation- Undertook day-to-day responsibility for the development, maintenance and adherence to a defined suite of policies and procedures across the organisation.

• Head of Finance and Legal Department

  • Nov 2015 - Oct 2018

  - Managed finance department by creating financial mechanisms, processes, control and audit mechanisms- Supervised cash and bank transfers internationally and in individual countries for Armenian Globbing and overseas partner organizations- Prepared OPEX and CAPEX reports- Co-ordinated operations with governmental institutions, established procedures for meeting individual country regulations, worked with attorneys to determine the legal format and business model for new business - Supervised the legal, procurement, finance, accounting teams- Prepared financial, legal reports for Board members, CEO.- Worked closely with IT team for creating new software and adding new features.- Cooperated with Operations team with managing several projects such as setting up franchise in Artsakh, integration to new software of customs service due to change of law, opening of new branches etc.- Being the first manager supervised first service center, prepared procedures, established workflow, supervised customer support work, warehouse, contracts with customers etc.



Ginosi Apartels

• Acquisition Manager

  • 2014 - 2015

  Short-term vacation rental provider in USA and Europe.- Negotiated with stakeholders, business partners,- Communicated with key stakeholders, commercial and marketing teams to explore business opportunities in order to increase profitability and to determine sales targets- Developed individual business plans for each country/city/location- Analyzed business strategies and developed improvement plans for same to provide appropriate growth to business- Assisted the CEO in ensuring the organisation fulfills its legal, statutory and regulatory responsibilities- Conducted market research and financial forecast- Explored, developed and maintained relationships with suppliers



BTA Bank

• Banking
• 1 - 100 Employee

• Lead specialist, Retail Credit Department Small and Medium Business Department

  • 2010 - 2014

  - Attracted new enterprises and customers- Consulted and interacted with potential customers- Carried out economic and financial analysis- Structured transactions, prepared project presentations- Monitored and worked with bad loans- Trained credit experts - Attracted new enterprises and customers- Consulted and interacted with potential customers- Carried out economic and financial analysis- Structured transactions, prepared project presentations- Monitored and worked with bad loans- Trained credit experts



18th Century Furniture Co

• United States
• Photography

• Marketing Coordinator

  • 2008 - 2009