Experience

CREOATE

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Finance and Operations

  • Apr 2022 - Present



Zapp

• United Kingdom
• Retail
• 100 - 200 Employee

• Head of People and Fleet Management, UK

  • Jan 2021 - Mar 2022



Domino's

• United States
• Restaurants
• 700 & Above Employee

• Head Of Operations

  • Oct 2017 - Aug 2018

  - Prepared sale and facilitated handover of entire franchise company back to corporate head office on behalf of employer.- Owner of the P&L for 7 branch stores and accountable for gross store sales of over £10M ARR.- Orchestrated the business development plan and execution to expand from 5 to 7 stores. Including analysis and decisions on store location, financial feasibility, purchasing, design and construction oversight of each store.- Redesigned employee incentive structure, leading to a decrease of company-wide churn by 25%.- Instigated company-wide marketing campaigns which led to 20% order count growth across system.- Spearheaded development of store operational metrics with Area Managers and implemented an optimisation strategy to achieve specific improvement targets, resulting in 8% annual sales growth.- Spearheaded development and implementation of new employee corporate social responsibility program, leading to 3x more participation.- Designed and facilitated training workshop days for all 7 store managers, identifying and prioritising opportunities to increase store optimisations and sales growth. Show less

• Area Supervisor

  • Oct 2014 - Sep 2017

  - Owned the P&L for 5 London based stores owned by the Domino’s Pizza franchise. - Directed over 175 people across all 5 stores, at all resource levels.- Transformed store managers’ incentivisation mechanisms to modernise key metrics, reducing labour costs by 6%. - Pioneered new stock management system used within all 5 stores to minimise and mitigate cost overrun, decreasing company food cost levels by 3% by reducing stock wastage.- Coordinated training workshop days for all 5 stores, coaching staff and preparing team for career progression Show less

• Business Development Analyst

  • Jun 2012 - Oct 2014

  - Analysed business strategy, store targets & store budgets, evaluated profit & loss statements for company stores to determine cost saving opportunities, analysed customer feedback and monitored customer service data.- Launched upgrade of company's IT data store system to a cloud-based server. Allowing managers to access files remotely, increasing productivity and removing requirement for inefficient email chains.

• Customer Service Assistant

  • Jun 2009 - Jun 2012

  •Take Orders from Customers•Make Pizzas•Deal with Customer Complaints and Queries.



Original Sin Events Ltd

• United Kingdom
• Events Services
• 1 - 100 Employee

• Photographer

  • Jun 2013 - Jul 2018

  • In charge of organising, setting up and editing all the photographs for all the events run in the area. • Organise the models who join me on the typical nights, as well as doing all editing work myself on Adobe Photoshop. I gained many essential skills whilst working for Original Sin, these include teamwork, organisation and leadership. This included being able to manage the team efficiently and make executive decisions about timings, locations and deciding which photos were in line with the company’s brand. Show less



University of Exeter Students' Guild

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Communications Officer for ExEng

  • Jul 2013 - Jul 2014

  I was responsible for sending emails to the society, the committee, and acting as a liaison between the University and the Engineering society. Also, my role included general assistance with the administration and running of the organisation, including the promotion of events and activities within the Engineering society. The role also involved liaising and negotiating with third party companies on the society's behalf to provide our members with beneficial terms such as discounts at local companies when the membership card was shown. Show less



Sollatek UK Limited

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Electronic Technician Assistant

  • Jul 2010 - Aug 2010

  My role was to aide in the product testing of various products such as a Surge guard to protect appliances from power surges such as from lightning strikes. My role was to document test results and draw conclusions, research prices of parts for new products as well as switching suppliers for current parts if better prices were found elsewhere. My role was to aide in the product testing of various products such as a Surge guard to protect appliances from power surges such as from lightning strikes. My role was to document test results and draw conclusions, research prices of parts for new products as well as switching suppliers for current parts if better prices were found elsewhere.