Experience

City of Rancho Cordova

• United States
• Government Administration
• 1 - 100 Employee

• Customer Service Representative I

  • Aug 2020 - Present

• Finance Intern

  • Feb 2020 - Aug 2020



LIFETIME FITNESS

• Wellness and Fitness Services
• 1 - 100 Employee

• Cafe Server

  • May 2018 - Sep 2019

  Provided a full range of café support services from open to close, resolving both customer and operational issues, while ensuring smooth operations and the highest levels of customer satisfaction.  Performed opening and closing of café facility, including set up, preparation, cleaning and maintenance, resulting in timely and consistent services and maximized revenue  Maintained inventory control and managed order requests to reduce costs and meet just in time delivery needs  Processed electronic POS transactions with over 95% accuracy  Balanced daily transactions  Assessed and reconciled bill anomalies Show less



Fat's Asia Bistro Roseville

• Restaurants
• 1 - 100 Employee

• Food Runner

  • Jan 2014 - Apr 2014

  Coordinated team members to create a truly enjoyable customer experience. Provided direct customer service as well as operational duties to support the success of the business.  Evaluated variable volume/customer needs and coordinate team members to deliver quality work efficiently  Coordinated customer orders and requests, elevating their experience to optimum levels  Consistently met deadlines and received excellent customer satisfaction reviews Coordinated team members to create a truly enjoyable customer experience. Provided direct customer service as well as operational duties to support the success of the business.  Evaluated variable volume/customer needs and coordinate team members to deliver quality work efficiently  Coordinated customer orders and requests, elevating their experience to optimum levels  Consistently met deadlines and received excellent customer satisfaction reviews