Sales & Marketing Manager

• May 2023 - Present

Merchant Marketing Project Manager

• Jun 2022 - Dec 2022

• I worked cross-functionally with multiple departments to ensure Merchant Marketing projects were completed on time in within budget. • Ran kick-off and next-step meetings to ensure sound communication and understanding within the Merchant Marketing team or other department request meetings. • Worked with the head of Marketing to prepare weekly reporting, meeting notes and offsite planning.

Digital Marketing Specialist

• Oct 2020 - Aug 2022

• Create and upload campaigns and ads to the following ad channels LinkedIn, Google, Bing, Facebook, Twitter, YouTube, and Quora. • Work with leadership to meet ad spend and stay within the marketing budget. • Optimize ad channels by lowing the overall CPL and boosting the conversions and leads month over month.

Customer Support Specialist & Team Lead

• Feb 2020 - Oct 2020

Data Analist (Tableau)

• Oct 2019 - Jan 2020

• Designed and develop advanced Tableau dashboards to improve insights and analysis • Evaluated over 40,000 surveys responses and assigned user sentiment and key phrases in order to automate the review process • Extracted data through JavaScript API before cleaning and prepping data in Excel • Collaborated with analytics team to annotate survey feedback review process resulting in a 95% more effective process for machine learning and future survey responses • Joined multiple data… Show more • Designed and develop advanced Tableau dashboards to improve insights and analysis • Evaluated over 40,000 surveys responses and assigned user sentiment and key phrases in order to automate the review process • Extracted data through JavaScript API before cleaning and prepping data in Excel • Collaborated with analytics team to annotate survey feedback review process resulting in a 95% more effective process for machine learning and future survey responses • Joined multiple data sources together to provide deeper insights and extend analytics capabilities Show less • Designed and develop advanced Tableau dashboards to improve insights and analysis • Evaluated over 40,000 surveys responses and assigned user sentiment and key phrases in order to automate the review process • Extracted data through JavaScript API before cleaning and prepping data in Excel • Collaborated with analytics team to annotate survey feedback review process resulting in a 95% more effective process for machine learning and future survey responses • Joined multiple data… Show more • Designed and develop advanced Tableau dashboards to improve insights and analysis • Evaluated over 40,000 surveys responses and assigned user sentiment and key phrases in order to automate the review process • Extracted data through JavaScript API before cleaning and prepping data in Excel • Collaborated with analytics team to annotate survey feedback review process resulting in a 95% more effective process for machine learning and future survey responses • Joined multiple data sources together to provide deeper insights and extend analytics capabilities Show less

Social Media Manager

• Jul 2019 - Oct 2019

• Updated social media pages and content including creating a LinkedIn page. • Created a public relations outline and plan in order to increase social media engagement • Fixed google listing and SEO for new store location. • Updated social media pages and content including creating a LinkedIn page. • Created a public relations outline and plan in order to increase social media engagement • Fixed google listing and SEO for new store location.

Account Executive

• Apr 2019 - Jul 2019

• Increased productivity by cutting meeting times in half and communicating clearly with 13 professionals made up of business, marketing, video, copy, and art creative employees • Created local community and business awareness through email marketing to showcase client’s event resulting in over 1,000 attendants • Managed 6 video team members who shot, edited, and produced 10 half-hour TV spots for Latter-day Profiles on BYUTV Manager • Increased productivity by cutting meeting times in half and communicating clearly with 13 professionals made up of business, marketing, video, copy, and art creative employees • Created local community and business awareness through email marketing to showcase client’s event resulting in over 1,000 attendants • Managed 6 video team members who shot, edited, and produced 10 half-hour TV spots for Latter-day Profiles on BYUTV Manager

Presentation Specialist

• Jan 2018 - Jul 2019

• Prepared over 1,000 clients to give professional presentations to a diversity of audiences pertaining to their industry • Boosted client confidence and understanding by actively implementing new presentation strategies • Coached individuals and groups in person and remotely through Zoom and Skype as well as filmed, edited and uploaded presentation video for client review and evaluation • Prepared over 1,000 clients to give professional presentations to a diversity of audiences pertaining to their industry • Boosted client confidence and understanding by actively implementing new presentation strategies • Coached individuals and groups in person and remotely through Zoom and Skype as well as filmed, edited and uploaded presentation video for client review and evaluation

Operations Manager

• May 2018 - Sep 2018

• Led a team of 7 dockhands in safety, efficiently, and teamwork reducing processing time by an hour • Managed inventory and stock of 2 docks and 15 boats resulting in a more enjoyable and flawless experience for guests • Oversaw client safety on and off the open ocean often during life or death situations during extreme weather conditions • Attended personally to over 250 clients over the course of 6 months • Led a team of 7 dockhands in safety, efficiently, and teamwork reducing processing time by an hour • Managed inventory and stock of 2 docks and 15 boats resulting in a more enjoyable and flawless experience for guests • Oversaw client safety on and off the open ocean often during life or death situations during extreme weather conditions • Attended personally to over 250 clients over the course of 6 months

Heating Air Conditioning Specialist

• Jun 2016 - Sep 2016

Summer Job installing heating and air conditioning parts and units. I enjoyed learning how to work with power tools and working with others on a construction team. Summer Job installing heating and air conditioning parts and units. I enjoyed learning how to work with power tools and working with others on a construction team.

Event Photographer and Videographer

• Nov 2013 - Apr 2014

• Incharge of campus event photography • Worked with different photography equipment including lighting, camera, and editing tools. • Incharge of campus event photography • Worked with different photography equipment including lighting, camera, and editing tools.