Experience

Signia by Hilton San Jose

• United States
• Hospitality
• 1 - 100 Employee

• Human Resources Coordinator

  • Mar 2022 - Present

  Assisted employees with HR issues and provided support to the Human Resources Manager and HR Director Assisted employees with HR issues and provided support to the Human Resources Manager and HR Director



Advantech

• Taiwan
• Industrial Automation
• 700 & Above Employee

• Human Resources Generalist

  • Dec 2021 - Mar 2022

  Support recruiting, work on actively recruiting and closing key talent for various technical roles in teams Manage the full cycle recruiting process with an emphasis on strong hiring manager partnership and effective candidate advocacy. Supporting HR benefits and employee engagement initiatives as well as handling employee queries and employee relations. Support recruiting, work on actively recruiting and closing key talent for various technical roles in teams Manage the full cycle recruiting process with an emphasis on strong hiring manager partnership and effective candidate advocacy. Supporting HR benefits and employee engagement initiatives as well as handling employee queries and employee relations.



QCT

• United States
• Computer Hardware Manufacturing
• 100 - 200 Employee

• Human Resources Specialist

  • Sep 2018 - Nov 2021

  Preparing or updating employment records related to hiring, transferring, promoting, and terminating. Explaining human resources policies, procedures, laws, and standards to new and existing employees. Ensuring new hire paperwork is completed and processed. Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc. Addressing any employment relations issues, such as work complaints and harassment allegations. Processing all personnel action forms and ensuring proper approval. Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks. Show less



Hilton Santa Clara

• United States
• Hospitality
• 1 - 100 Employee

• Human Resources Coordinator

  • Jan 2016 - Aug 2018

  Coordinated quality recruitment activities, Processed new hire paperwork including data entry into Ultipro system. Scheduled coordinated and conducted interviews of job applicants, Arranged orientations for new on-board employees. Administered background check. Performed e-verification of authenticating employment eligibility for new employees. Monitored operational compliance with the company’s policies and procedures

• Catering Sales Coordinator

  • Aug 2013 - Jan 2016

  Maintain professional relationships with current and prospective clients. Create and distribute reports including reader boards, Convention Resumes, Banquet Event Orders, and BEO Change log. Prepare proposals, contracts, and presentations to assist in the selling process. Create and distribute Amenity Forms for all Groups and VIP’s. Maintain filing for Catering and Convention Services. Create Turnover Files for groups and billing codes in software system. Maintain Sales/Catering marketing packets. Create diagrams for specific meeting functions using Social Table software. Executive Assistant to General Manager and Director of Sales and MarketingWork closely with Catering and Convention Manager to ensure successful meetings and guest satisfaction. Show less



Hilton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Guest Service Agent

  • May 2007 - Aug 2013

  Utilized the property management system of the hotel to check in all hotel guests. Directed guests and offered service including restaurant and tour reservations. Campaigned to make reservations and assist guests with reservation details and all other requests. Facilitated to answer phone, forward messages and faxes. Processed customer payments according to established policies and procedures. Prepared for group check in and out and VIP arrivals. Utilized the property management system of the hotel to check in all hotel guests. Directed guests and offered service including restaurant and tour reservations. Campaigned to make reservations and assist guests with reservation details and all other requests. Facilitated to answer phone, forward messages and faxes. Processed customer payments according to established policies and procedures. Prepared for group check in and out and VIP arrivals.



Hyatt Regency

• United States
• Hospitality
• 700 & Above Employee

• Group Reservations Coordinator

  • Mar 2006 - Feb 2007

  Process all group reservation requests, changes and cancellations received by phone, fax, e-mail, mail, internally and through travel planners/corporations. Record group rooms and revenue in the property management system. Enter, modify and update group block information in system to ensure inventory, stay dates, cancellation policy, deposit requirement, and booking procedure are reflected correctly. Prepare group history, billing information, deposits, filing, and VIP information. Maintain accurate filing system for groups and ensure that each group block is traced. . Show less