Experience

Magnolia Adult Day Health Care Center

• United States
• Medical Practices
• 1 - 100 Employee

• Program Director Assistant

  • Aug 2022 - Present

  Assisted the Program Director in planning and implementing daily activities and programs for adult day healthcare clients. Acted as a liaison between non-English speaking clients and staff members by providing interpretation services in a medical setting. Assisted with client intake and enrollment procedures, including client assessments, eligibility verification, and documentation. Collaborated with the Program Director and staff members to ensure compliance with all state and federal regulations. Coordinated transportation services for clients to and from the adult day healthcare center. Maintained accurate and up-to-date client records, including medical and personal information. Assisted with billing and financial management tasks, such as processing client payments and reconciling accounts. Conducted client satisfaction surveys and provided feedback to the Program Director to improve the quality of care and services. Managed inventory of medical and office supplies, ensuring adequate stock levels and ordering supplies as needed. Assisted with facility maintenance tasks, such as cleaning and organizing common areas and equipment. Show less



Goal Transportation - Najah & Zaid

• Tech Support

  • Mar 2019 - Feb 2023

  Responded to technical support requests from internal and external customers via phone, email, or in-person. Troubleshot and resolved hardware and software issues for desktops, laptops, printers, and mobile devices. Installed, configured, and maintained operating systems, applications, and network components. Provided user training and documentation on software and hardware use. Responded to technical support requests from internal and external customers via phone, email, or in-person. Troubleshot and resolved hardware and software issues for desktops, laptops, printers, and mobile devices. Installed, configured, and maintained operating systems, applications, and network components. Provided user training and documentation on software and hardware use.